Rock City Auto Parts
-
2535 20th St
Rockford, IL 61104 - 815-261-4949
Hours
Chamber Rating
-
Jose Lindsey
Prices are good and the part was ready for pick up when I got there. Thanks Kevin
Mar 23rd, 2024 -
Melany Luevano
Mar 14th, 2024 -
Pedro Luevano
Good pricing
Mar 13th, 2024 -
Dustin Segura
I purchased an Audi engine from them; they told me it was compression tested. Ran perfectly for 500mi until piston rings went bad in one cylinder, rendering the entire engine un-usable. I called them, and they told me that "Kevin" would call me to sort things out. I never got a call back, and they had excuses every time on why he hasn't called back. It wasn't till they completely blocked my number; now, when I call it, it sends me to voice mail. Do not do business with them; they will scam you! This has happened to many people before and still now. Scroll down and you will see other similar reviews. Also some reviews to "help" their rating. BEWARE!
Jan 22nd, 2024 -
Gee Grim
Bought an engine for a Jeep, paid to have it shipped out. The engine was bad, knocked like the crank was broken in 2 pieces. Called Kevin and assured he have another engine sent out. After about 5 promises of "It's on the truck on it's way to you", we finally realized after 2 weeks that there was no engine on the way. Also, that's when they started ignoring the phone calls. Needless to say, we had to get another engine somewhere else. I had to file a chargeback on my card to which they fought. They said since we said the motor was "in working condition when we signed for it off the freight truck" that it was now OUR PROBLEM. How can you determine an engine is in working condition when it's on a pallet? Mike runs blocker for Kevin and goes along with the lies and deceitful practices. Kevin is never there when you call. After calling and getting heated, Mike hangs up because he doesn't want to hear about it either. They never ran the engine before they sent it like they stated. They have my money for now. Check out Yelp reviews for a better insight to how they operate. Next step is to talk to the state attorney for Illinois and see if this is the type of transaction they allow. EDIT And they then bash my integrity for ripping ME off. Lowest of the low Attached are pictures of the inside of the oil pan and engine. The piston was broken on the #6 cylinder and the skirt ended up in the oil pan. Clearly proving they never ran this engine.
Jan 22nd, 2024
Contact Info
- 815-261-4949
- [email protected]
Questions & Answers
Q What is the phone number for Rock City Auto Parts?
A The phone number for Rock City Auto Parts is: 815-261-4949.
Q Where is Rock City Auto Parts located?
A Rock City Auto Parts is located at 2535 20th St, Rockford, IL 61104
Q What is the internet address for Rock City Auto Parts?
A The website (URL) for Rock City Auto Parts is: http://www.rockcityautoparts.com/
Q How big is Rock City Auto Parts?
A Rock City Auto Parts employs approximately 20+ people.
Q What days are Rock City Auto Parts open?
A Rock City Auto Parts is open:
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Q How is Rock City Auto Parts rated?
A Rock City Auto Parts has a 3.9 Star Rating from 136 reviewers.
Hours
Ratings and Reviews
Rock City Auto Parts
Overall Rating
Overall Rating
( 136 Reviews )Jose Lindsey on Google
Prices are good and the part was ready for pick up when I got there. Thanks Kevin
Melany Luevano on Google
Pedro Luevano on Google
Good pricing
Dustin Segura on Google
I purchased an Audi engine from them; they told me it was compression tested. Ran perfectly for 500mi until piston rings went bad in one cylinder, rendering the entire engine un-usable. I called them, and they told me that "Kevin" would call me to sort things out. I never got a call back, and they had excuses every time on why he hasn't called back. It wasn't till they completely blocked my number; now, when I call it, it sends me to voice mail. Do not do business with them; they will scam you! This has happened to many people before and still now. Scroll down and you will see other similar reviews. Also some reviews to "help" their rating. BEWARE!
Gee Grim on Google
Bought an engine for a Jeep, paid to have it shipped out. The engine was bad, knocked like the crank was broken in 2 pieces. Called Kevin and assured he have another engine sent out. After about 5 promises of "It's on the truck on it's way to you", we finally realized after 2 weeks that there was no engine on the way. Also, that's when they started ignoring the phone calls. Needless to say, we had to get another engine somewhere else. I had to file a chargeback on my card to which they fought. They said since we said the motor was "in working condition when we signed for it off the freight truck" that it was now OUR PROBLEM. How can you determine an engine is in working condition when it's on a pallet?
Mike runs blocker for Kevin and goes along with the lies and deceitful practices. Kevin is never there when you call. After calling and getting heated, Mike hangs up because he doesn't want to hear about it either.
They never ran the engine before they sent it like they stated. They have my money for now. Check out Yelp reviews for a better insight to how they operate.
Next step is to talk to the state attorney for Illinois and see if this is the type of transaction they allow.
EDIT And they then bash my integrity for ripping ME off. Lowest of the low
Attached are pictures of the inside of the oil pan and engine. The piston was broken on the #6 cylinder and the skirt ended up in the oil pan. Clearly proving they never ran this engine.
Overall Rating
Overall Rating
( 136 Reviews )Write a Review
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