Midwest Public Safety Outfitters, LLC.
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300 N Alpine Rd
Rockford, IL 61107 - 779-970-5741
Hours
Chamber Rating
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Tim Green
Great selection and price! I placed my first order with MPS a couple weeks ago and after the initial Order Confirmation email it took about a week to receive my Order Completed email along with a tracking number. The item arrived within a few days after that. I even received an email from Mike in the Sales Department saying that my order was on the way. I thought that was great customer service and made me feel at ease about my purchase. The item arrived yesterday and it is everything I hoped it would be. I am actually going to make another purchase.
Apr 3rd, 2024 -
Michael Chewens
I placed an order a month ago and never received the product or any communication since. Ive tried to email, call, and message the company on social media with no response
Apr 2nd, 2024 -
Mike Schultz
Worst company customer service I have ever dealt with. I so wish I would have read the reviews before i ordered. Finally when you get in touch with them they make it out like they're lack of responsiveness is your fault as the customer.
Apr 2nd, 2024 -
Brian Turner
Ordered a custom badge through this company at the best price I could find. Open lines of communication throughout the process and a seamless transaction.
Apr 2nd, 2024 -
dylan walker
I'm convinced these guys straight up scammed me. I ordered a bunch of stuff off of their website 2 weeks ago with an "estimated arrival date of 1 week ago". I emailed their support team days ago and called multiple times and haven't gotten a response or answer. Update after their reply: After going back through my email and spam folder again I can confirm that I only ever got one email from them with an order confirmation the day I ordered the equipment saying "Just to let you know we've received your order #xxxxxx, and it is now being processed". It says nothing about backorder anywhere in the email. So I guess they straight up lied about that too.
Mar 27th, 2024
Contact Info
- 779-970-5741
Questions & Answers
Q What is the phone number for Midwest Public Safety Outfitters, LLC.?
A The phone number for Midwest Public Safety Outfitters, LLC. is: 779-970-5741.
Q Where is Midwest Public Safety Outfitters, LLC. located?
A Midwest Public Safety Outfitters, LLC. is located at 300 N Alpine Rd, Rockford, IL 61107
Q What is the internet address for Midwest Public Safety Outfitters, LLC.?
A The website (URL) for Midwest Public Safety Outfitters, LLC. is: https://www.mps-outfitters.com/
Q How big is Midwest Public Safety Outfitters, LLC.?
A Midwest Public Safety Outfitters, LLC. employs approximately 20+ people.
Q What days are Midwest Public Safety Outfitters, LLC. open?
A Midwest Public Safety Outfitters, LLC. is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Midwest Public Safety Outfitters, LLC. rated?
A Midwest Public Safety Outfitters, LLC. has a 2.6 Star Rating from 26 reviewers.
Hours
Ratings and Reviews
Midwest Public Safety Outfitters, LLC.
Overall Rating
Overall Rating
( 26 Reviews )Tim Green on Google
Great selection and price! I placed my first order with MPS a couple weeks ago and after the initial Order Confirmation email it took about a week to receive my Order Completed email along with a tracking number. The item arrived within a few days after that. I even received an email from Mike in the Sales Department saying that my order was on the way. I thought that was great customer service and made me feel at ease about my purchase. The item arrived yesterday and it is everything I hoped it would be. I am actually going to make another purchase.
Michael Chewens on Google
I placed an order a month ago and never received the product or any communication since. Ive tried to email, call, and message the company on social media with no response
Mike Schultz on Google
Worst company customer service I have ever dealt with. I so wish I would have read the reviews before i ordered. Finally when you get in touch with them they make it out like they're lack of responsiveness is your fault as the customer.
Brian Turner on Google
Ordered a custom badge through this company at the best price I could find. Open lines of communication throughout the process and a seamless transaction.
dylan walker on Google
I'm convinced these guys straight up scammed me. I ordered a bunch of stuff off of their website 2 weeks ago with an "estimated arrival date of 1 week ago". I emailed their support team days ago and called multiple times and haven't gotten a response or answer.
Update after their reply: After going back through my email and spam folder again I can confirm that I only ever got one email from them with an order confirmation the day I ordered the equipment saying "Just to let you know we've received your order #xxxxxx, and it is now being processed". It says nothing about backorder anywhere in the email. So I guess they straight up lied about that too.
Overall Rating
Overall Rating
( 26 Reviews )Write a Review
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