Visionworks Cherryvale Mall

Tanja Valentic _{on Google}

Mar 24th, 2024

Dear Lord, where to begin with this place. First of all, I waited two hours to be seen, and when they finally took me back to the room, they said that they lost my file and would have to contact IT, and that I would have to sit and wait, and they were not sure how long that was going to take. To top things off they dont have an actual optometrist at the location. They just have virtual optometrists. This place is extremely unprofessional, and they kept blaming the issues on the new system that they had in place. Obviously, your new system is not working and please do not waste your time going to this place.

Sliither _{on Google}

Mar 23rd, 2024

My husband and I both had appointments for annual eye exams. It was our first time going to visionworks. At first I was unsure about telehealth appoints done in office but it was a great experience. The staff was very friendly and attentive! Overall it was a very satisfactory appointment!

SALIH HANOOSH _{on Google}

Mar 22nd, 2024

If you go here ask for Pam, I cant say thanks enough to her for the help she presented for me. She did all the work for me. Thanks Pam thanks Visionworks.

lisa Simpson _{on Google}

Feb 25th, 2024

The ladies that work there were very knowledgeable and were attentive. They allowed me time to browse the store, but made sure I knew they were available if I needed help. They looked up the 2 insurances that I have and made sure I knew my allowance. When purchasing glasses she made sure I was aware of all cost.

Ryan Stache _{on Google}

Feb 9th, 2024

I had the pleasure of being helped by Pam. I want to begin by stating I'm not the type to do these surveys but this associate left an impression on me. The day prior I had a bad experience at another vision center. When I walked into Vision Works Pam stopped what she was doing and immediately helped me. She guided me to a pair of glasses that I'm excited to get. Every step of the process was painless. She made me comfortable with her knowledge and made me feel like a friend was helping me not just another customer being pushed through the channel. Thank you Pam!