Mercyhealth Mulford

Called internal medicine on 8/31/23 at 11:00 to get an appointment, after the Dr called me @ 10:40 to inquire about a prescription refill. Deb the receptionist said tomorrow at 10 is available. I said, I will take it she then stated I need to wear a mask. No problem. When I arrived 9/1/23 with my mask on, I was told my appointment was 8/31/23. No, I called yesterday Well we can see you. The Dr who was suppose to be my Dr had moved on so I saw who was available. Where has the customer service gone? Treat people how you want to be treated, a little common courteously and respect will take you places.
Aug 21st, 2023

I love Mercy health. And it's always clean.
Dec 30th, 2022

Very unprofessional and unpleasant experiences each time I've been here. The internal medicine doctors let their residents do all the work for them alone in the room with the patients.
Sep 3rd, 2022

If I could give 0 stars I would. They are not competent enough to schedule appointments and figure out vaccination timetables. And because of that I dont trust their ability to give my child the appropriate medical attention. I would not recommend or trust Mercy pediatrics department!
Aug 15th, 2022

They are very caring in the pediatric office My daughter has asthma and they make sure they care for her as far as for the other units I do know they are nice to when you come in and you need directions for a department they are very courteous and friendly
Jun 29th, 2022