Sleep Number

Henry the salesman was very thorough and knowledgeable about the different beds. We did not feel pressured. He took the time to find our sleep number and explain the differences in the beds and all the options available. So far very happy with our experience. Can not wait to get our new bed!
Nov 29th, 2023

I had heard about Sleep Number beds. I had looked online. I was in Rockford one day and saw the actual store. I had some time so I stopped and went in to the store. I was met by Henry. He explained everything. Everything. I am so grateful that I did not buy the bed from an online site. This bed needs instruction from an instructor. Henry is not just a salesperson; he is an instructor. Brandon is another person I met who helps customers. He is equally well-versed in this product. I recommend that if you are looking for a new mattress, look at Sleep Number. I had looked at a several other name brand mattresses. I am happy that I did stop and look at Sleep Number. I was not in a position to make my purchase on the first day I stopped. I did know that when I left the store, that when I did make my new be purchase, it would be a Sleep Number. A few weeks after I visited the store, I did go back and asked a bunch more questions. Then thanks to Henry's guidance, I made my purchase. The bed is on its way! Plus, from what Henry said, there is follow up after the sale to make sure the customer is doing well with the bed and its technology. That is good to know!
Nov 1st, 2023

Henry did a great job explaining everything to me. And helping me choose the right bed for my husband and I. I feel like he loves his job and takes pride in making the whole experience as enjoyable and as easy as he can. I walked out of there feeling incredibly happy and excited for our new bed! So thank you Henry.
Oct 30th, 2023

Jun 29th, 2023

My 93 year old mother-in-law bought a Sleep Number bed 3 years. She recently moved and couldn't find the remote. She didn't know how to inflate the bed. She doesn't use a smart phone. She slept in her chair, the first night in her new apartment. The associate at our local store on Walton St. helped my husband identify the remote, walked him through how to check that the air hoses etc. had been hooked up correctly by the moving company at the store and helped him re-inflate the bed over the phone. He even offered to let my husband borrow a remote to get the bed inflated as soon as possible. We got the bed inflated and are so grateful to our local store for their help.
Jun 23rd, 2023