McDonald's

Perryville Rd Rockford, Excellent service, speed in drive thru and super hot food. A+
Apr 10th, 2024

My girlfriend and I each order table service through the app, as we have at other locations, without issue. At this location, my girlfriend did not get her food served to her, instead they called her name to come pick up, despite the tag clearly saying table service. Then, my order was up, and it was brought to me without the drinks I ordered for us. I asked and the server said that I needed to get cups from the counter and fill them myself. That's not how table service works, nor is how it's described in the app. She said that's how she was trained. She further reasoned it was out of concern for product waste, because people might order a coke & then come to pick up and change to a sprite, etc. She gave me two empty cups and I tried filling them with coke. All 4 of the nozzles were foamy and spitting so after I had tried and failed to fill them, making a bit of a mess on my hands, jacket & counter, dumping out the half filled cups, I asked the same girl to please fill the cups with ice & coke for me. She did, and I went back to the table to where my girlfriend was already finished eating, and she sat and waited until I was finished eating. It simply made for a less than enjoyable experience spent together. Sticky hands, frustration and food getting colder by the minute. That said, the fries were pretty tasty, and the chicken nuggets were still warm & fresh tasting.
Apr 3rd, 2024

Mar 31st, 2024

Mar 31st, 2024

Fast cheap
Mar 26th, 2024