Chamber of Commerce

      PC Tech 2U

      ( 92 Reviews )

      PC Tech 2U
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      Hours

      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.6 - (92 reviews)
      75
      10
      0
      2
      5
      Read Our 92 Reviews

      Chamber Rating

      4.6 - (92 reviews)
      75
      10
      0
      2
      5
      › ‹
      • Jerome Jones

        Pleasant, friendly, and very knowledgeable techs
        Mar 29th, 2024

      • scott wasilewski

        Best place to go hands down for all your computer repairs. Fast efficient and affordable
        Mar 27th, 2024

      • Brad Whlpkey


        Feb 12th, 2024

      • Sheryl Struse

        My initial review of this place was 5 stars That was 3 years or so ago. I had issues with my business pc that they previously worked on. When I emailed them, Kyle responded and was courteous and told me I would have to bring the pc in for troubleshooting. I did some investigating of the pc on my own and found out I had a driver issue. I emailed again, not once, but 2 more times with ZERO reply. Very disappointing. I then went to a competitor and my issue was fixed within a few hours. Sorry PC tech 2U, you have lost me as a customer. All you would of had to do is email me back.
        Jan 20th, 2024

      • Brad Lauman

        Buyer beware! I was looking for a new mid-cost laptop to handle my small business video downloading/editing. They suggested and sold me an ACER Aspire 5 laptop with Windows 11, but an outdated Intel iRisxe graphics card for $600. I noticed the white keys have little contrast to the keyboard itself so theyre tough to see. Then, Windows 11 blocks downloading Google based software. Then it wouldnt charge anymore because the small single pin charger somehow broke the charging port. It cost me another $118 to fix it. The clerk admitted these are all common problems with this laptop, but PCTech2U only backs its products for 30 days and the warranty expires in one year. I tried to shop local, but now I have to sell this laptop and go back to Best Buy. PCTech2U offered me nothing but an inferior laptop that didnt meet my needs.
        Apr 1st, 2024

      Read Our 92 Reviews

      About
      PC Tech 2U

      PC Tech 2U is located at 1654 N Alpine Rd in Rockford, Illinois 61107. PC Tech 2U can be contacted via phone at 815-871-2470 for pricing, hours and directions.

      Contact Info

      •   815-871-2470

      Questions & Answers

      Q What is the phone number for PC Tech 2U?

      A The phone number for PC Tech 2U is: 815-871-2470.

      Q Where is PC Tech 2U located?

      A PC Tech 2U is located at 1654 N Alpine Rd, Rockford, IL 61107

      Q What is the internet address for PC Tech 2U?

      A The website (URL) for PC Tech 2U is: https://www.pctech2udirect.com/

      Q How big is PC Tech 2U?

      A PC Tech 2U employs approximately 20+ people.

      Q What days are PC Tech 2U open?

      A PC Tech 2U is open:
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 6:00 PM
      Sunday: Closed

      Q How is PC Tech 2U rated?

      A PC Tech 2U has a 4.6 Star Rating from 92 reviewers.

      Hours

      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      Closed

      Related Categories

      Ratings and Reviews
      PC Tech 2U

      Overall Rating

      Overall Rating
      ( 92 Reviews )
      75
      10
      0
      2
      5
      Write a Review

      Jerome Jones on Google

      image Pleasant, friendly, and very knowledgeable techs

      Business Response on Google Mar 27th, 2024
      Thank you very much, we appreciate the feedback.

      scott wasilewski on Google

      image Best place to go hands down for all your computer repairs. Fast efficient and affordable

      Business Response on Google Mar 27th, 2024
      Thank you so much, Scott. We appreciate your business and support.

      Brad Whlpkey on Google

      image

      Business Response on Google Apr 1st, 2024
      Thank you, we appreciate your review.

      Sheryl Struse on Google

      image My initial review of this place was 5 stars That was 3 years or so ago. I had issues with my business pc that they previously worked on. When I emailed them, Kyle responded and was courteous and told me I would have to bring the pc in for troubleshooting. I did some investigating of the pc on my own and found out I had a driver issue. I emailed again, not once, but 2 more times with ZERO reply. Very disappointing. I then went to a competitor and my issue was fixed within a few hours. Sorry PC tech 2U, you have lost me as a customer. All you would of had to do is email me back.

      Business Response on Google Jan 21st, 2024
      We are very sorry for this. Not sure what happened but we will investigate on our end and hopefully no one else will be missed, but I would recommend calling if you don't get a reply because sometimes we do miss things in email. I would love to say we get 100% of everything but we are human. And I think a one star review for missing an email once or twice seems a bit mean as this is our lively hood and its not like we want to lose a customer. I hope you reconsider using us in the future. Again sorry that we missed your email.

      Brad Lauman on Google

      image Buyer beware! I was looking for a new mid-cost laptop to handle my small business video downloading/editing. They suggested and sold me an ACER Aspire 5 laptop with Windows 11, but an outdated Intel iRisxe graphics card for $600. I noticed the white keys have little contrast to the keyboard itself so theyre tough to see. Then, Windows 11 blocks downloading Google based software. Then it wouldnt charge anymore because the small single pin charger somehow broke the charging port. It cost me another $118 to fix it. The clerk admitted these are all common problems with this laptop, but PCTech2U only backs its products for 30 days and the warranty expires in one year. I tried to shop local, but now I have to sell this laptop and go back to Best Buy. PCTech2U offered me nothing but an inferior laptop that didnt meet my needs.

      Business Response on Google Mar 27th, 2024
      I apologize that you were unsatisfied with the service you were provided. However, it had been a year and a half since you had purchased the laptop and we have a clearly posted 30 day return policy. Charging ports on laptops are unfortunately one of the easiest parts to break, and for this reason they are not covered under manufactuer warranty. You were also given an opportunity to use the laptop in the store before purchasing it so you could see if things like the keyboards readability, and layout were to your liking. While we do regret that your experience was less than stellar we always do our best to provide support for computers purchased from us whenever reasonable, but there will always be issues outside of our control that can arise. In such cases we do our best to work with the customer to find an amicable solution, in your case we cut over $100 from the bill for the resoldering of the port that had broken. You wouldn't expect a box store to cover something that gets broken over a year and a half later at no charge, so its unfortunate that you'd speak poorly of our business when we even went out of our way to have it soldered on Easter so you could have your device promptly.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 92 Reviews )
      75
      10
      0
      2
      5

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