Advance Auto Parts

Maurice Banks _{on Google}

Feb 18th, 2024

Very respectful staff they welcome you with a smile the atmosphere was great

Kenny Gibbs _{on Google}

Feb 1st, 2024

Just bought a battery for our Ram Truck 1500,They installed it for me. Great service

DonnaKay Shipyor _{on Google}

Feb 16th, 2024

After receiving the wrong air filter for my car, I attempted a simple return. Lemar was very polite and apologetic. After entering the item in the register, he required a code from the Store Mgr. Stacy. She was on the phone and refused to put the party on hold or write it down to proceed. After approx. 13 min I said could you please put that party on hold or write down the code so I can get to my appointment. Stacy ignored my plead and after another 4min walked up to the register and said that the Client on her call spends thousands of dollars at this store and is far more important then my DYI project! And that I should leave right now and go to another store. I said please provide the code for this return (it was the store error and I have my receipt) she said no, please leave now and go to another store. All stores are open to the public for DYI projects and NO person should endure this unprofessional behavior. I would NEVER have someone with this mindset represent my store and obviously not qualified to work with the general public.
I see your response; was it also forwarded to your Legal Team? Because it is clearly discrimination! I said "please" multiply times and was pleading for her to do her job and was refused service.