Pete's Automotive Services

Very helpful and friendly. Allowed me to borrow a specific ratchet to help loosen an oil drain plug on my car.
Mar 31st, 2024

Feb 26th, 2024

30 years of my life wasted working for this guy!! If you want aftermarket Chinese parts put on your vehicles. Then go here !
Feb 14th, 2024

I called to ask about services offered, specifically if the shop was capable of "terminating brake lines in either a double or bubble flare" which is an incredibly basic and common service to offer should a customer need the end of a hard brake cleaned up or completely remade from a length of unformed line. The receptionist sounded confused about what I was talking about (massive red flag for your receptionist to not be more aware of what you're capable of) and stated she'd speak with someone and call me back. Given the relative simplicity of the task I requested, I anticipated I'd just wait on hold for a few minutes as the receptionist walked into the shop, asked my question, then got back to me. Instead I waited for a whole call back that never came. As a receptionist myself, you're the first line of service for the shop and you dropped the ball completely. At the very least, the receptionist needs removal or retraining by someone at least halfway competent at answering phones and the questions that come thru them, and that someone is clearly does not work there at this time. Hence the dumb receptionist response. A basic job like this is a wonderful litmus test for the quality of the shop overall and how they treat a customer. I took this same call to "Our Planet Automotive" and they knew exactly what I wanted and got it done in an hour for $30. Made me a wonderful nickel-brass brake line with the proper flares and it fit in perfectly. Given I've got thousands of dollars worth of labor work alone to do on my car in the future, I'll happily take it to "Our Planet Automotive" instead of 'ole washed up Pete here. Buddy can't even get his receptionist crew in line, I can't expect him to manage the complicated ins and outs of an auto shop THAT well if his desk failed something so simple. just go somewhere else. TL;DR they're dumb and disorganized, take your business elsewhere. idiots couldn't even make it past a simple phone call. one star as this was such a basic task with such an abysmal failure.
Mar 12th, 2024

On 11-29-23 I was in need of a car battery that was unexpected when I went to start my 2012 Honda CRV it was dead and I had to go to work my neighbor jump started my car and recommended to call "PETES AUTOMOTIVE SERVICES" since he has been a long time client of there's. I called IMMEDIATELY and spoke to Michelle told her of my situation and the emergency of having to go to work she explained she had to talk to Pete first to see if he could get me in since they are slammed pack with other car repairs upon her return call she said Pete would be willing to squeeze me in and I quickly drove to his business, talk about AWESOME CUSTOMER SERVICE FROM A OWNER! he replaced my battery and.. my back brake lights which btw i didn't know were out! this automotive car experience has made me a return customer for any other future car repair issues and all I can say if your looking for great customer service followed by HONEST WORK and extremely fair and reasonable rates of service then i strongly recommend this business.
Dec 3rd, 2023