BMO Bank N.A Branches

Ashleigh D'Andrea _{on Google}

Dec 3rd, 2023

I had a really bad day and experience here where a family member was in the hospital in critical condition and the ATM ate $240.00 of my money! The ATM stole it, just like that and thank goodness I printed out a summary!!! Otherwise? They just would have taken it all, no words about it. Isnt that nice? It took months to get my money back and they didnt even give the amount they took away, back. I was pretty much completely destitute and could not even pay my bills. Nicci is always so wonderful at this location! I am a coin and currency connoisseur. I go roll-hunting and she is always the first to help me find what I need. She is an amazing attribute to the company and honestly? The only reason I stayed with BMO Harris Bank! She helped me with the money the ATM ate. At this same time? I was in a hurry to get to a family member who was on the brink of death. I wanted my money back immediately, and who wouldnt? I needed it and it is mine. Nicci calmed me down and helped me figure out a solution. If she would have given me the money out of her pocket? She would have. Nicci helped me realize that BMO has a process that they have to go through in order to return my money. I was not in the mood to hear it, but she was so kind and professional..it wasnt her fault. I truly hate BMO HARRIS BANK. They stole from me and left me out to dry for months and then did not even give me the correct amount back after the investigation. Honestly? Nicci is the only reason that I am still with BMO because she always helps me with my coin needs and is always ready to help count the mass amount I bring in or take out. Nicci deserves a promotion! So? This 5 star review is NOT FOR BMO HARRIS BANK!!!!?? NO!!!!! IT IS FOR NICCI.

Suzanne Bednarke _{on Google}

May 16th, 2023

Very nice and helpful

John Pilch _{on Google}

May 2nd, 2023

Tried calling for over a half hour. Can't reach a real person, just rings several times, no one answers and then it bumps you back to the digital menu to chose all over again. Try picking up the phone. Not everyone wants to do everything online.

Will Double S _{on Google}

Feb 23rd, 2023

The service their is incredible!!! Helped me with a savings account and its a life saver!