AAA Peoria

They I got their credit card, and while outta state they told me I would get discounts if I switched my auto pay over to it. They didn't say anything about having to sign anything, cancelled my existing autopay, and they never bothered to call and inform me that my account that I've had with them for 12 yrs was about to expire. Instead they just cancelled it, and I didn't find out until the state sent me a suspension letter to verify my insurance. Which came with a fine I had to pay out of pocket. Completely unprofessional to treat long standing loyal customers like this.
Jun 27th, 2023

This review is not for the AAA Peoria location itself, it is regarding their AAA Roadside Assistance. Last year I had a flat tire in Peoria and called for Roadside assistance. No one ever came. The local towing company they use closed the order out and I sat in a parking lot for 6 hours until I finally got a passer by to help me. This morning, I have a flat tire at home and called for service. I received a message that the technician would arrive at 10:12 am. At 11:30 I called the 800 number and was told that the order was closed out with a note "no such address"!! REALLY? It is my home address that I have had for the 14 years I had this policy AND my cell number was on the ticket and there was NOT a phone call made (they are supposed to call 15 minutes prior to arriving). We pay for 3 people in my family to have this service. Same thing happened to my daughter. This coverage is absolutely worthless and a waste of money! Waiting to see if they ever show up today. Thank goodness this time I am at home not on the side of the road somewhere in the cold. :(
Dec 11th, 2022

Dispatcher said tow truck arriving at 10:40am. They came there and left before 10:30 when we arrived . The whole order had to be redone. Great waste of time.
Oct 10th, 2022

Thank you for looking out for me and my family. U and Triple AAA the Best.
Sep 14th, 2022

Great counter help !
Sep 1st, 2022