Professional Leasing & Real Estate

Just like the name of the company they are very professional.
Jan 5th, 2023

Dec 2nd, 2022

Dec 1st, 2022

Management refuses to make any repairs!!! August 6th: Moved into the Apartment August 22nd: Reported that the carpet was coming loose from the floor and fraying. I was told a work order was put in and it would be repaired. September 22nd: Reported that the exhaust fan in the bathroom was not working and asked when the carpeting would be fixed. I was told there was no work order for the carpet, but that work orders would be put in for both the carpet and the exhaust fan and they would be fixed. October 24th: Reported that the central air had stopped working and inquired about when the carpet and the exhaust fan would be fixed. I was told that the carpet and exhaust fans werent necessary repairs so they would have to wait until AFTER I moved out. I JUST moved in!!! I was also told that the central air was not a priority at this time of year. November 4th: I contacted both a supervisor and the main office regarding the central air. We have a newborn on the way and the temperature in the apartment has been in the 80s. We are unable to open the window as the four lanes of traffic, 15 feet from the windows, is too loud. Working from home, I take work related cell calls and zoom meetings. The loud traffic interferes with our ability to communicate. I reminded them that the state of Illinois requires central air units to be repaired within 14 days of notification. Both individuals I spoke with, just blew me off. One outright declined to assist me and the other said she would have someone call me back. And, of course, no one did. I have never in my life had to report 3 problems in a year, much less in a 2 month period. And, I cant recall ever having to wait more than a couple of days for repairs. But, with these people, youll wait months for repairs. Then, when you press them, they will just flat out refuse to fix anything. November 7th: I guess Ill have to start looking for an attorney. I really dont know what else to do at this point. But, I am tired of paying nearly $1K a month for rent, just to sit here sweating all day. Unbelievable!!!
Nov 10th, 2022

Aug 13th, 2022