Donlan Sudholt Dental

Poor billing practice.
Mar 15th, 2024

My visit in March of 2023 was my first since becoming over 65 years of age and using Medicare and a dental supplement from a national carrier. Since they have chosen to NOT participate in any dental networks they can charge what they want and not have to meet insurance industry standards for dental service rates. I was immediately told that they would NOT submit a claim for me and that I would have to pay in full at the time of service. This is the thanks I get after years of good payment history and no outstanding balance at this time of service. I do have to say though that the level of dental care has always been outstanding from Dr Eric and Dr Nicole. When I try to submit my carriers form it is complicated and not necessarily suited for someone who is not trained for this. The extra hassle of submitting my own claims is just not worth it to me and I will be pursuing a different provider who will meet the insurance industry rate standards and submit claims. Just to be clear my rating is because of the claims issue and not the level of dental care.
Jun 5th, 2023

Donlan Sudholt Dental is the best dental practice it has been my pleasure to attend.  They are definitely the best dental practice in the City of Peoria. They are superior in every way.  I have been a patient there for 16 years. They are always courteous and kind and get me in for appointments quickly. They are very skilled dentists and have done an excellent job taking care of my teeth.  They follow up closely and make sure I am doing well.  They go over and above every time.  I cannot recommend them highly enough.  Be their patient and you will be truly, thoroughly satisfied!!
Jan 17th, 2023

Excellent staff! Love this place.
Apr 30th, 2022

Five star dental work - Courtney took excellent care of my chompers and after a thorough cleaning and polishing, feeling like a new man! Doc Donlan has a great crew - all to put a smile on your face!
Nov 7th, 2021