Trillium Place Crisis Center

Trash staff is extremely rude. FYI IT'S COED which seems odd enough especially being that there a freshly released people from prison
Aug 10th, 2022

If you want REAL Recovery keep looking. -No phone calls -No visitors -All you can bring is 3 pairs of socks and 3 pairs of underwear because they dress you out in jail scrubs I spent all of 10 minutes there. Raised some concerns in the intake process and was called disrespectful and told I needed to relax or leave. I wouldnt recommend this place to anyone I know personally. The good reviews seem to be from years ago before the facility ran under a different name and probably had different owners as well. Its a shame.
Jul 26th, 2022

Staff is rude and nasty. My boyfriend went in for mental health issues. He called me on the first day saying he would stay in touch while he was there. He signed a form saying that I could get updates and talk freely to him and the staff. It helps his mental health to hear a familiar voice. The staff refused to let me talk to him at all. No calls no visits. They offered to take a message. I told them to say "I called and wanted to talk to him but was not allowed." They said they would only say that "I called". So even leaving a message wasn't a option. The nurse I was talking to said I could come in but the police would be called. Also she stated she gave me several options. I did not hear any options. So I asked "Can you tell me a few of those options I must have missed them?" she responded "No and I'm going to hang up." I now know she said this because there were no options. Even in prison they allow phone calls. I would not recommend this place to get well ever. Do anything you can to avoid going here. Look for other options. My only hope at this point is that I found out its a short term facility and my boyfriend will be let out soon so I can tell him why I was unable to contact him. Update I called the patient advocate line as suggested. This ended up being a waste of time as they were also rude. They ended up sending me a letter saying it was my boyfriends choice not to speak with me. My boyfriend is currently very upset sense he had asked many times to speak to me and was not allowed. They also clamed they found he was given appropriate care. I wonder how being made to walk back from the ER in his socks no jacket with pneumonia was appropriate care. Also brings up the question why did their ER not treat his pneumonia. I was told they could do nothing more and hung up on by the patient advocate line. My suggestion to anyone no matter how bad your problems are do not use Unity. They are terrible. Even if you need something done about a problem the advocate line will not help. On a side note my boyfriend is currently recovering from surgery after being treated for his pneumonia at a different hospital where he is cared for very well.
Jul 30th, 2021

HSC. And New Leaf saved my wifes life. She in turn saved mine! Almost five years sober now!
Dec 29th, 2019

Apr 7th, 2019