Alpha Carrier Experts Inc.

I have a 2018 Chevrolet Silverado. The Check Engine light came on & I have a handheld code reader that tells you the issue. I was able to clear the code & went for my emissions test. Naturally, it failed. I asked around for a mechanic that specializes in diagnostics/computers. I was told by everyone that I would have to take it to the dealership. Then I got Alpha Carrier Experts as a suggestion. I called & spoke with Mike Haleen and he was able to tell me what was happening and why. He assured me that it was something they could take care of. The day I was supposed to take it out to their business, the truck wouldn't start at all. I called Mike to tell him I wouldn't be bringing it out that day after all. He arranged for a flatbed tow truck to pick it up the next morning. Within hours of my truck arriving at Alpha Carrier Experts, Mike called with the issue pinpointed. Naturally I said to go ahead & perform the work. He ordered the parts & said it might be a few days before they arrive. The next day, out of the blue, I got a text with a picture of the emissions test on my truck saying it passed. They got the parts earlier than expected, put them on the vehicle & took it themselves to the emissions to make sure of their work. I could not be more impressed with this. The communication was excellent, the work was excellent & the professionalism far greater than anything I have experienced before in regards to any vehicle I have owned before. I live on the far Northwest side of Chicago & will happily take any vehicle my wife or I own to Alpha Carrier Experts for any & all services. Well worth the drive for peace of mind. 10/10, 5 stars, 2 thumbs up, etc. However you rate a business, they get the highest rating from me.
Apr 8th, 2024

Apr 6th, 2024

Great service. Mike a good dude!
Jan 3rd, 2024

I didn't love having my car towed, but the person we worked with was very courteous and professional, which I appreciated, given the situation.
Jan 1st, 2024

Excellent service, quick to respond and very reliable. Highly recommend :)
Oct 11th, 2023