Starbucks

Mar 29th, 2024

Mar 29th, 2024

Mar 26th, 2024

I was at the drive thru today, Friday, 3/22 at 8:15 a.m. I ordered coffee, hot chocolate and two muffins. My bill was $15.41. I handed the young man a gift card. I believe there was $20 or $25 on the gift card. Handed him my gift card and he said I was good. Questioned him about my balance and he said no. All good. Then when I got to my destination I realized there was a leak on the bottom of my cup and I lost all my coffee. I then tried to call the Starbucks location 3 times and no one picked up the phone. It eventually went to a busy signal. WOW. Not what I expected from Starbucks. Staff needs further training with gift cards, cups that dont leak and someone to pick up a phone.
Mar 24th, 2024

Update: I tried the contact page, only to find out it is a dead end. Thank Starbucks shows how you really care about customers and their concerns. I ordered on the mobile app today my food was to be ready at 8:38 am. I went in at that time and it wasnt ready. So there was a guy that was making food without any gloves on. Gosh, I hope he washed his hands. My sandwich was last. I wasnt standing by counter, not even greeted at this location.. and waiting 10 minutes more. Im starting to dislike Starbucks and their stupid app that is supposed to make things run smoothly. This location didnt have nice employees with well manners. The atmosphere is like every other Starbucks. The sandwich was okay. Just really hoping that the guy washed his hands before preparing all of that food this morning. Parking: Have to watch out for the people in the drive thru.. Ive seen 2 customers almost getting hit because of how crazy people leave. There are no crosswalks to get to the entrance and only one entrance clustered with their outdoor patio.
Mar 20th, 2024