Chamber of Commerce

      Pep Boys

      ( 229 Reviews )

      Pep Boys
      Same Day Appointments Available - Schedule Now
      Yext Power Listing.
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      Hours

      Saturday:
      8:00 AM - 7:00 PM
      Sunday:
      9:00 AM - 5:00 PM
      Monday:
      8:00 AM - 7:00 PM
      Tuesday:
      8:00 AM - 7:00 PM
      Wednesday:
      8:00 AM - 7:00 PM
      Thursday:
      8:00 AM - 7:00 PM
      Friday:
      8:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (229 reviews)
      153
      15
      5
      9
      47
      Read Our 229 Reviews

      Chamber Rating

      Verified Member
      4.0 - (229 reviews)
      153
      15
      5
      9
      47
      › ‹
      • Drew Cushenberry

        Excellent experience with PepBoys after having BOTH driver side tires blown out by a colossal crater on IL-53N thankfully was only a few miles away to have my car brought in for new tires. The folks that helped me were extremely friendly and worked my car in for immediate service upon receipt at a far price I might add! Will definitely return! Thanks gents for turning an awful experience completely around so quickly!
        Apr 3rd, 2024

      • ricardo gonzalez

        They did the best they could with the situation they were handed they were a little short staffed in the beginning and kind of gave me a heads up on a long wait. I'm not going to hold someone calling off because of being sick or what not against them. They did however do a great job of under promising and over delivering. That is not a knock on their service. They led me to believe the wait would be several hours because of how short staff they were. However a few people stepped up when the business needed it and showed up. Reducing my expected wait time to maybe an hour overall. Great overall experience.
        Mar 16th, 2024

      • Matthew Nieszel


        Mar 7th, 2024

      • Kenneth Straka

        I came in for a free tire rotation. The tech claimed I did not need one, but that is irrelevant. After driving 10,000 miles on the current tire configuration, I wanted a rotation. They wouldn't give me one.
        Feb 25th, 2024

      • Tyler Huffman

        Excellent service! I was really impressed by the way the mechanic with the long hair and tattoos fixed my car. Very knowledgeable and professional. Will definitely be coming back here again
        Feb 19th, 2024

      Read Our 229 Reviews

      About
      Pep Boys

      Visit your local Pep Boys Auto Service & Tire Center on 315 West Northwest Hwy. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!

      Contact Info

      Services

      • Tires
      • Alignment
      • Oil Change
      • Brakes
      • Alternators
      • Batteries
      • Clutch Replacement
      • Engine Repair
      • Exhaust
      • Heating & Cooling
      • Manufacturer’s Scheduled Maintenance
      • Seasonal Prep Packages
      • Starters
      • State Inspections (by location)
      • Steering and Suspension
      • Tune-Ups
      • Pre-Purchase Inspection for Used Vehicle Sales
      • FREE Battery Test
      • FREE Windshield Wiper Installation

      Brands

      • AC Delco
      • Actron
      • AllTrade
      • ArmorAll
      • Autolite
      • Bayco
      • BF Goodrich
      • Black & Decker
      • Black Magic
      • Bosch
      • Castrol
      • Champion
      • Chevron
      • Coleman
      • Continental
      • Cooper
      • CRC
      • Dayco
      • DeWalt
      • Eagle One
      • Fram
      • Goodyear
      • Gumout
      • Gunk
      • Hankook
      • Haynes
      • K&N
      • Kawasaki
      • Lucas
      • Meguiars
      • Michelin
      • Mobil
      • Monroe
      • Mothers
      • NGK
      • OTC
      • Peak
      • Pennzoil
      • Philips
      • Powerbuilt
      • Purolator
      • Quaker State
      • RainX
      • Schumacher
      • Snap-on
      • STP
      • Surf City Garage
      • Turtle Wax
      • Valvoline
      • Walker

      Languages

      • English
      • Spanish

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • APPLEPAY
      • CASH
      • CHECK
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Pep Boys?

      A The phone number for Pep Boys is: (847) 359-3007.

      Q Where is Pep Boys located?

      A Pep Boys is located at 315 West Northwest Hwy, Palatine, Illinois 60067

      Q What is the internet address for Pep Boys?

      A The website (URL) for Pep Boys is: https://pepboys.com/stores/il/palatine/315-west-northwest-hwy?storeCode=1498

      Q How big is Pep Boys?

      A Pep Boys employs approximately 20+ people.

      Q What days are Pep Boys open?

      A Pep Boys is open:
      Saturday: 8:00 AM - 7:00 PM
      Sunday: 9:00 AM - 5:00 PM
      Monday: 8:00 AM - 7:00 PM
      Tuesday: 8:00 AM - 7:00 PM
      Wednesday: 8:00 AM - 7:00 PM
      Thursday: 8:00 AM - 7:00 PM
      Friday: 8:00 AM - 7:00 PM

      Q How is Pep Boys rated?

      A Pep Boys has a 4.0 Star Rating from 229 reviewers.

      Hours

      Saturday:
      8:00 AM - 7:00 PM
      Sunday:
      9:00 AM - 5:00 PM
      Monday:
      8:00 AM - 7:00 PM
      Tuesday:
      8:00 AM - 7:00 PM
      Wednesday:
      8:00 AM - 7:00 PM
      Thursday:
      8:00 AM - 7:00 PM
      Friday:
      8:00 AM - 7:00 PM
      Nearby Synchrony Financial Services Locations

      Ratings and Reviews
      Pep Boys

      Overall Rating

      Overall Rating
      ( 229 Reviews )
      153
      15
      5
      9
      47
      Write a Review

      Drew Cushenberry on Google

      image Excellent experience with PepBoys after having BOTH driver side tires blown out by a colossal crater on IL-53N thankfully was only a few miles away to have my car brought in for new tires.
      The folks that helped me were extremely friendly and worked my car in for immediate service upon receipt at a far price I might add!
      Will definitely return! Thanks gents for turning an awful experience completely around so quickly!

      Business Response on Google Apr 3rd, 2024
      Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!

      ricardo gonzalez on Google

      image They did the best they could with the situation they were handed they were a little short staffed in the beginning and kind of gave me a heads up on a long wait. I'm not going to hold someone calling off because of being sick or what not against them. They did however do a great job of under promising and over delivering. That is not a knock on their service. They led me to believe the wait would be several hours because of how short staff they were. However a few people stepped up when the business needed it and showed up. Reducing my expected wait time to maybe an hour overall. Great overall experience.

      Business Response on Google Mar 14th, 2024
      We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!

      Matthew Nieszel on Google

      image

      Business Response on Google Mar 5th, 2024
      We’re sorry you had less than a 5-star experience.
      Please send your contact info and the details of your experience to [email protected], as we would like to look into this further.
      Thank you.

      Kenneth Straka on Google

      image I came in for a free tire rotation. The tech claimed I did not need one, but that is irrelevant. After driving 10,000 miles on the current tire configuration, I wanted a rotation. They wouldn't give me one.

      Business Response on Google Mar 3rd, 2024
      We apologize that you had a poor experience, Please allow us to review your experience by sending us your contact info and details of your visit to [email protected] referencing (Google Review), so we can investigate further. Thank you.

      Tyler Huffman on Google

      image Excellent service! I was really impressed by the way the mechanic with the long hair and tattoos fixed my car. Very knowledgeable and professional. Will definitely be coming back here again

      Business Response on Google Feb 21st, 2024
      Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 229 Reviews )
      153
      15
      5
      9
      47

      Write a Review

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