Shell
-
5 S Northwest Hwy
Palatine, IL 60074 - 847-776-6569
Hours
Chamber Rating
-
Ryan Krug
Don't make your gas with a car wash price your largest number, you liars.
Apr 2nd, 2024 -
Eric MetroTank
Mar 19th, 2024 -
Katia Deg
Nice station with a glaring security problem I come to this station about once a month, this month was on 2/23/24. It's consistently clean, well-stocked, and the employees are nice. I have no complaints about the convenience shop. HOWEVER.... They have 5 pumps, at a minimum, that have a tampered security seals. Tampered seals are a warning sign that someone may have ptampered with the card reader and put in a skimmer. When I stopped at this station in january, I notified the employee that pump number 7 was tampered with, and they seemed ambivalent. When I stopped by on Friday, number 7 still has a broken seal. I took photos of #7, #9, and #11. I let the attendant know about pump number 11's seal Friday (before I noticed how many hours also broken), and he seemed to take it more seriously, but it is concerning that so many of them have seals broken. One of them even looks like the covered up with a circular sticker (pump number 10), like they wanted to "fix it" without actually checking and sealing the inside. Be very careful if you're paying at the pumps, and monitor your card statements.
Feb 27th, 2024 -
Arsen Ysaev
Jan 9th, 2024 -
Cameron R
Awful customer service from Julian. Super difficult person. Went in with my girlfriend and as we were asking questions he was being snarky and rude. Even tried to start a conversation with him and he wouldnt respond at all, wouldnt even acknowledge or look at me. Worst customer service out of any gas station in the area
Jan 7th, 2024
Contact Info
- 847-776-6569
Questions & Answers
Q What is the phone number for Shell?
A The phone number for Shell is: 847-776-6569.
Q Where is Shell located?
A Shell is located at 5 S Northwest Hwy, Palatine, IL 60074
Q What is the internet address for Shell?
A The website (URL) for Shell is: https://find.shell.com/us/fuel/10055170-5-s-northwest-hwy/en_US
Q What days are Shell open?
A Shell is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is Shell rated?
A Shell has a 3.4 Star Rating from 54 reviewers.
Hours
Related Categories
Ratings and Reviews
Shell
Overall Rating
Overall Rating
( 54 Reviews )Ryan Krug on Google
Don't make your gas with a car wash price your largest number, you liars.
Eric MetroTank on Google
Katia Deg on Google
Nice station with a glaring security problem
I come to this station about once a month, this month was on 2/23/24. It's consistently clean, well-stocked, and the employees are nice. I have no complaints about the convenience shop.
HOWEVER.... They have 5 pumps, at a minimum, that have a tampered security seals. Tampered seals are a warning sign that someone may have ptampered with the card reader and put in a skimmer. When I stopped at this station in january, I notified the employee that pump number 7 was tampered with, and they seemed ambivalent. When I stopped by on Friday, number 7 still has a broken seal. I took photos of #7, #9, and #11.
I let the attendant know about pump number 11's seal Friday (before I noticed how many hours also broken), and he seemed to take it more seriously, but it is concerning that so many of them have seals broken. One of them even looks like the covered up with a circular sticker (pump number 10), like they wanted to "fix it" without actually checking and sealing the inside.
Be very careful if you're paying at the pumps, and monitor your card statements.
Arsen Ysaev on Google
Cameron R on Google
Awful customer service from Julian. Super difficult person. Went in with my girlfriend and as we were asking questions he was being snarky and rude. Even tried to start a conversation with him and he wouldnt respond at all, wouldnt even acknowledge or look at me. Worst customer service out of any gas station in the area
Overall Rating
Overall Rating
( 54 Reviews )Write a Review
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