Shell

I was at this location got into it with a customer with macho man randy savage hair and who was in line 1st... the worker at the store who claimed to be a manager customer service was horrible. Not only did she join the argument she made a remark about be racist....
Nov 4th, 2023

Sep 5th, 2023

Holy cow this place sucks
Sep 3rd, 2023

I have lived in the area for the last 15 years. I have never had an issue with the staff. Until now September 12, 2023. The older lady who might be in her mid 50s to early 60s. Was smoking outside along with what seemed her friends. I just got out from work just stopping by to fill my gas tank as I'm walking into the gas station. This lady just shouts her I'll be there! So I had no idea she was the employee there. So I didn't notice that as she was smoking outside what it seemed with her friends. So she repeated her words at me again but louder , "hey I said , I'm coming in!!" That's when I noticed, she is an actually employee because she turned around and I saw her work shirt uniform. So I just took a moment outside to wait then, since she was SO BUSY SMOKING! THEN SHE SAID, "OK, YOU DON'T HAVE TO WAIT!! GO IN!! ILL BE THERE! so , now I'm thinking do I wait or do I go in?!?! I just need gas lady!! Then she tells me, " DO YOU UNDERSTAND WHAT IM SAYING?!?" And that's when I said something back! What did she expect that I don't know English?!?! THIS IS FOR SHELL GAS STATION, IS THIS WHAT LET EMPLOYEES GET AWAY WITH?!?! AND FOR THE PUBLIC, JUST KNOW WHAT TYPE OF PERSON YOU HAVE TO DEAL HERE!!
Sep 9th, 2023

So Im not sure if anyone else noticed it but I purchased regular gas from this location on the morning of October 15th, 2022 and not even 3 days later my check engine light came on and I had to take my vehicle in for repairs. They diagnosed my vehicle with having 20+ % more ethanol in the fuel tank then what my vehicle was suppose to have so I ended up having to have my entire fuel system clean but after they performed that task come to find out that the fuel I received also contaminated my fuel pump causing it to go bad. You may ask yourself why am I sharing this info because if anyone purchased fuel on or around that date and your experiencing issues with your vehicle this may be the cause from what I was told by Jeep Dodge where my vehicle is still currently being repaired is it was likely that the tanks was contaminated with E85 instead of regular gasoline. To sum up my post not only does my warranty not cover the repairs but its going to cost me $2,170.11 out pocket for their mistake. Im hoping that they would take care of their mistake.
Sep 24th, 2022