Chamber of Commerce

      T-Mobile

      ( 229 Reviews )

      T-Mobile
      • 15615 LaGrange Rd
        Orland Park, Illinois 60462
      •   708-873-0297
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (229 reviews)
      158
      13
      7
      4
      47
      Read Our 229 Reviews

      Chamber Rating

      4.0 - (229 reviews)
      158
      13
      7
      4
      47
      › ‹
      • Jennifer Coote

        Great experience at Orland Park location!! Alex was amazing and very knowledgeable. My husband and I have been with T-Mobile for about 20 years and often dread when we have to go in for new phones because the process takes a lot of our time. Well, not this time!! If you can go to the Orland Park store call and request an appt. with Alex. Alex is professional, quick, and informative. even suggesting T-Mobile internet which we are now going to switch to.
        Apr 2nd, 2024

      • Ted Novak

        The customer service here has much improved from where it was a few years ago. They're great now!
        Mar 28th, 2024

      • Alex Magdalene


        Mar 27th, 2024

      • James Collopy

        Worked with Steve on an upgrade. He ordered the wrong phone. I noticed it about an hour later when I was looking at the emailed receipt. I called him, got hung up on originally, called back and he said I had to call customer service. Called customer service and they said I had to call the store. Called Steve again and he insisted he couldn't help and I had to call customer service. Six calls and 24 hours later and it still isn't resolved. Thinking back to what Steve said during a call last night, I think he ordered the wrong phone to avoid an error that popped up. He had an excuse ready really quick when I told him the problem, maybe he hoped I wouldn't notice.
        Mar 24th, 2024

      • ???????

        Erica was awesome ...... Helpful friendly and knowledgeable Thank you Carlo
        Mar 20th, 2024

      Read Our 229 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Orland Park and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 15615 S La Grange Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 708-873-0297.

      Q Where is T-Mobile located?

      A T-Mobile is located at 15615 LaGrange Rd, Orland Park, Illinois 60462

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-orland-park-il-60462-8786?utm_source=google&utm_medium=lastmile&utm_campaign=8786

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 4.0 Star Rating from 229 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby T-Mobile Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 229 Reviews )
      158
      13
      7
      4
      47
      Write a Review

      Jennifer Coote on Google

      image Great experience at Orland Park location!! Alex was amazing and very knowledgeable. My husband and I have been with T-Mobile for about 20 years and often dread when we have to go in for new phones because the process takes a lot of our time. Well, not this time!! If you can go to the Orland Park store call and request an appt. with Alex. Alex is professional, quick, and informative. even suggesting T-Mobile internet which we are now going to switch to.

      Ted Novak on Google

      image The customer service here has much improved from where it was a few years ago. They're great now!

      Alex Magdalene on Google

      image

      James Collopy on Google

      image Worked with Steve on an upgrade. He ordered the wrong phone. I noticed it about an hour later when I was looking at the emailed receipt. I called him, got hung up on originally, called back and he said I had to call customer service. Called customer service and they said I had to call the store. Called Steve again and he insisted he couldn't help and I had to call customer service. Six calls and 24 hours later and it still isn't resolved. Thinking back to what Steve said during a call last night, I think he ordered the wrong phone to avoid an error that popped up. He had an excuse ready really quick when I told him the problem, maybe he hoped I wouldn't notice.

      Business Response on Google Mar 29th, 2024
      Hi James! It's disappointing to learn that we did not live up to our high standards for customer service. It was an honest mistake. We apologize for the inconvenience this has caused, and hope you can give us another chance in the future.

      ??????? on Google

      image Erica was awesome ...... Helpful friendly and knowledgeable
      Thank you
      Carlo

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      Overall Rating

      Overall Rating
      ( 229 Reviews )
      158
      13
      7
      4
      47

      Write a Review

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