Advocate Home Health Services

the worst ever medical attention, blind leading blind they do not care and will not help you.!!!!!! good luck, never had such bad help
Mar 29th, 2024

Advocate Home Health is a pathetic service. Long delays, don't answer their phone (even after being on hold for 30 mins), gave incorrect information that caused medical errors and complications. Stay far away from these incompetents.
Jan 11th, 2024

The Absolute WORST Advocate Aurora Heath Division. 1 star is far to many for the terrible customer service. Where is the management team?
Jun 29th, 2022

My 96 year old mother who requested hospice serVices at Lutheran General Hospital was referred for this agency. The initial nurse I met with assured me my mother would be cared for in the hospital unless by some miracle she improved. This was on a Thursday evening. The next day another hospice nurse informed me they would try to switch my mother to sublingual morphine to control pain and if that worked transfer to a nursing home. I was very upset by the quick jump to transfer and worried about how much pain my mother would be in during a transfer. The hospitalist called the next day and told me my mother was being increased on her morphine drip and she was actively dying. The hospitalist was honest, caring and comforting. I am a licensed clinical social worker and have no idea how these hospice nurses are trained, but the anguish this nurse caused me was uncaring and unethical. Stay away from Advocate Hospice through Advocate Home Health Care.
Mar 22nd, 2021

Let me be clear that I have no qualms about the care. That was mostly good. However, I have been trying to get an answer about a line item on my bill since JUNE. JUNE. I heard from David after several weeks, but then he never called back. I kept sending letters with my bill hoping someone would escalate and maybe David would call back. He did. Earlier this month: October. I called back 2 days later and had to leave a message. And now my good buddies at Advocate have turned this account over to a receivables agency. All I want to know is why I'm being billed $130.22 for RN Train and Teach. I just want to know why I'm having to pay to train and teach an RN when I saw a physical therapist a few times and had a nursing admission visit and follow-up, both of which are on the bill and also for $130.22. It's a measly $130.22 but if doesn't belong on the bill, it doesn't belong on the bill. AND I'VE BEEN ASKING FOR AN EXPLANATION SINCE JUNE. Absurd. Just absurd.
Sep 12th, 2018