West Town Bank & Trust
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7820 W 26th St #1599
North Riverside, IL 60546 - 708-447-3330
Hours
Chamber Rating
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Anthony
Had a bad experience and I will not be depositing any additional money here. My mom had a CD mature in February that could've been renewed for another year at 5.2%. I called to renew it, but they automatically renewed it at a rate of 3.5% instead. Meanwhile, I had another CD that was about to mature and they allowed me to renew that one at 5.2%. Despite their prevailing 1-year rate being over 5%, they chose to lock the first CD at 3.5%, over 1.5% below their prevailing rate. It doesn't make sense that by calling in to approve a one year extension of the CD you would have given me 5.2%, but if I don't call, it gets automatically renewed for the same term, but 1.7% lower than if I had called. Wouldn't you think that if the bank didn't hear back, the most conservative and ethical think would have been to either give the current prevailing rate of 5.2% or NOT lock it up for another year and move it into my savings account or do nothing until I provide instructions. Very disappointed with the way the bank handled this.
Mar 30th, 2024 -
Gentian Mataj
Working with WestTown and Robert especially , and the entire team made a convoluted SBA loan process easy to go through from inception to closing.
Feb 8th, 2024 -
Thomi Quackenbush
Kudos to Adriana Romano at West Town Bank &Trust. As executor of my sisters estate I've dealt with numerous financial entities and have been amazed how hard it's been to extract info or even get a response. Ms. Romano responded immediately, helpfully and with clear instructions on how to proceed. Finally, someone made a very hard job easier! Thank you so much Ms. Romano.
Jan 20th, 2024 -
Naomi P
I have been working with West Town Bank & Trust for years. Rob Forslund in particular has been incredible attentive to getting quick responses and a smooth loan flow process for our SBA loans. I recommend them highly!
Dec 28th, 2023 -
Robbie Streett
Had the opportunity to work with Rob Forslund with the closing of my SBA loan. He was fantastic from start to finish. SBA loans are a very lengthy and thorough process, and he was with me every step of the way explaining everything. Would highly recommend.
Dec 19th, 2023
Contact Info
- 708-447-3330
Questions & Answers
Q What is the phone number for West Town Bank & Trust?
A The phone number for West Town Bank & Trust is: 708-447-3330.
Q Where is West Town Bank & Trust located?
A West Town Bank & Trust is located at 7820 W 26th St #1599, North Riverside, IL 60546
Q What is the internet address for West Town Bank & Trust?
A The website (URL) for West Town Bank & Trust is: https://www.westtownbank.com/
Q What days are West Town Bank & Trust open?
A West Town Bank & Trust is open:
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Q How is West Town Bank & Trust rated?
A West Town Bank & Trust has a 4.1 Star Rating from 34 reviewers.
Hours
Ratings and Reviews
West Town Bank & Trust
Overall Rating
Overall Rating
( 34 Reviews )Anthony on Google
Had a bad experience and I will not be depositing any additional money here. My mom had a CD mature in February that could've been renewed for another year at 5.2%. I called to renew it, but they automatically renewed it at a rate of 3.5% instead. Meanwhile, I had another CD that was about to mature and they allowed me to renew that one at 5.2%. Despite their prevailing 1-year rate being over 5%, they chose to lock the first CD at 3.5%, over 1.5% below their prevailing rate. It doesn't make sense that by calling in to approve a one year extension of the CD you would have given me 5.2%, but if I don't call, it gets automatically renewed for the same term, but 1.7% lower than if I had called. Wouldn't you think that if the bank didn't hear back, the most conservative and ethical think would have been to either give the current prevailing rate of 5.2% or NOT lock it up for another year and move it into my savings account or do nothing until I provide instructions. Very disappointed with the way the bank handled this.
Gentian Mataj on Google
Working with WestTown and Robert especially , and the entire team made a convoluted SBA loan process easy to go through from inception to closing.
Thomi Quackenbush on Google
Kudos to Adriana Romano at West Town Bank &Trust. As executor of my sisters estate I've dealt with numerous financial entities and have been amazed how hard it's been to extract info or even get a response. Ms. Romano responded immediately, helpfully and with clear instructions on how to proceed. Finally, someone made a very hard job easier! Thank you so much Ms. Romano.
Naomi P on Google
I have been working with West Town Bank & Trust for years. Rob Forslund in particular has been incredible attentive to getting quick responses and a smooth loan flow process for our SBA loans. I recommend them highly!
Robbie Streett on Google
Had the opportunity to work with Rob Forslund with the closing of my SBA loan. He was fantastic from start to finish. SBA loans are a very lengthy and thorough process, and he was with me every step of the way explaining everything. Would highly recommend.
Overall Rating
Overall Rating
( 34 Reviews )Write a Review
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