Sally Beauty

A really caring associate helped me with toning information. Ive never toned my blonde on my own before, and due to conflicting schedules with me and my usual hair girl, i had to tone my blonde at home. And they answered every question I had and when i got home and toned, it toned to the EXACT level i wanted it to because of their recommendation. I didnt get their name but they had a cute beanie on and a septum piercing. Literally will only come back when theyre working!!
Jun 10th, 2023

This location has declined significantly in customer service. April 2023. Arrived at 3:46p on a monday to snag an online pick up order, only to find a hand written sign "back in 30 minutes." No time stamp to indicate when 30 minutes began or ended. We gave it a few minutes and luckily didn't need to wait that long, still ridiculous. Upon arrival home, realized the conditioner was the incorrect size. Called to make sure they had it in stock and to see if I could come next day to exchange. Next day, went in- greeted by older woman, curly, faded green hair who was scrolling on her phone- didn't even so much as look up. Filled her in. She said nothing, just took my receipt, went to the shelf to check my claim since (their receipts do not indicate volume, just a code.) She brought over the correct size, sat it on the counter, mumbled "this isn't even the right receipt" (excuse me? I had two and a fulfillment print off, they all read the same, I brought one because how unnecessary to bring all.) Told me to verify information on the screen. I looked at information, confirmed correct verbally not realizing it wanted me to accept it on the card screen. A few seconds later, a snarky- are you going to confirm it !?came from her. I looked at screen and noticed the accept button, hit it and told her there was no need to be rude. I didnt realize there was a confirmation button at the bottom. She snapped back at me, "I dont have an attitude" and for the first time in the whole interaction, made eye contact but it was a stare as if to intimidate. Incredibly unprofessional. Multiple other locations in the area, skip this one.
Apr 8th, 2023

Very poor customer service
Feb 23rd, 2023

Very helpful, pleasant girl assisted. clean store.
Jan 18th, 2023

Great service and selection!!
Dec 21st, 2022