Small Smiles LLC

I called to make an appointment and they apparently are out of network for all insurances?! Also, they require parents to sit outside while kids go in for appts on their own. How do you expect a younger kid under 5 to be at the appt all by themselves?! Ridiculous.
Mar 24th, 2024

When most of dentists pull kids teeth, dr.Dave save it. Thank you very much! Very professional and with love to kids! And without any sedation!!!
Jan 26th, 2024

Jun 19th, 2023

The best place for little smiles, the staff are amazing and very professional . Thank you for being so wonderful!
Sep 14th, 2022

*This review has to do with the office staff member I spoke to today. Dr. Dave and the hygienists we have seen there have been great. First, I own that I made a mistake and scheduled an appointment 6 months ago during my kid's school day on accident. Today is Columbus Day so it's possible we thought school would be out but for our district school is in session. I realized the mistake when I received an appointment confirmation text on Saturday morning. I planned to call then realized they were closed until today at 8am. I called as soon as I could after dropping my son at school at 8:20. I was met with a really rude person on the phone who made sure to emphasize that I would be charged $50 for the late cancellation because I didn't leave a message over the weekend (when no one was there to receive it and called first thing this morning instead). I understand the inconvenience and if I have to pay a fee, that's fine. I dislike the fee considering I couldn't feasibly reach anyone to avoid it, but I probably signed a paper about it at some point. Despite that, my issue is the way she treated me on the phone. She said several messages were sent to me to confirm (not true, I got 1 text message Saturday morning). I don't know why she thought good customer service is to argue with patients on the phone. I suggested that they send reminders on Fridays for Monday appointments to avoid issues like this. Then she proceeded to tell me it's weird my kid has school when banks are closed and most schools are closed. I told her to Google my school district because it felt like she was calling me a liar. I would have loved to take my child in for his appointment, but 6 months ago he wasn't in kindergarten yet and my brain didn't process that the timing would be during his school day. While trying to find a new appointment day and time, she was sure to emphasize how it would be sooo hard to find an appointment but we got in the first week of January. She also brought up again how its just so weird that my son has school when everything else is closed today. The lack of customer service, the extremely rude attitude and insulting demeanor today was enough that now I am considering a new dentist. Time for a staffing change, Dr. Dave. That rude woman is losing business for you.
Oct 4th, 2023