Clock Tower Cleaners

I have used them for years without any problem. Recently, I dropped off a delicate national costume (dress) that they have always cleaned for me. The dress is especially hand made and was bought at another country. It is not sold in the US. It came back with the hand painted flowers on the dress totally smudged. We tried to get the $7 back for them ruining my dress. The lady made an excuse that she "could not give refunds today" and to come back the next day. She also made an excuse that "Everyone dropping off items at their store should know that it could be destroyed." What? We have brought the same dress to them for years. It was not destroyed. Obviously, this time, they did something else to it that destroyed it. Further, If we knew they could potentially destroy the national costume dress, we would not have used them. I will never return to this place. Poor way to treat a loyal customer.
Nov 5th, 2023

I came here because of the good reviews, but wanted to give a review on my experience as a heads up. I dropped off a blazer and a new tie for an upcoming work event. They cleaned the blazer great, but the tie was absolutely destroyed. It came back with tears and rips and still had the same stain on it. When I pointed it out the lady told me that this happens with old ties(I bought it a year ago), and then she went to the back and tried to give me other peoples ties that they left behind to make up for it. From the reviews, it seems like my experience was an outlier but it was my first time coming to this cleaner so needless to say I wont be back. If you made a mistake, just admit it. Now Im scrambling for my work event when I thought I was way ahead of everything.
Oct 22nd, 2023

First time used this cleaners, have to say perfect job. Very happy with service
Sep 25th, 2023

Aug 1st, 2023

I have been using this cleaners for years and have always been impressed. They do great work and are nice people. Best cleaners around. Services: Special care fabric cleaning, Alterations
Apr 6th, 2023