Hours

Thursday:
11:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.1 - (682 reviews)
346
181
88
32
35
Read Our 682 Reviews

Chamber Rating

Verified Member
4.1 - (682 reviews)
346
181
88
32
35
  • Victor Bonhart

    Amazing customer experience with Sarah at JCP in Matteson, IL. Friendly, patient, gave me options on my purchase and I ended up saving money overall on my transaction after not shopping in JCP in two years. Thank you again!
    Mar 25th, 2024

  • Rhonda Marshall

    Is it just me, or does this location have all the signs of a store that will be closing down soon. We'll I will surely be visiting every week for the great deals.
    Feb 19th, 2024

  • Da Ron Walker

    Tucked away from the main road and limited options available.
    Feb 7th, 2024

  • [email protected] midnight69

    Had a return. They found the return on the computer since it was a computer order. They where real quick, credited my credit card and I was done. They where really nice.
    Feb 4th, 2024

  • Nana Ward

    Clerks are helpful
    Jan 16th, 2024

Read Our 682 Reviews

About
JCPenney

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Matteson, IL to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Contact Info

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for JCPenney?

A The phone number for JCPenney is: (708) 441-6141.


Q Where is JCPenney located?

A JCPenney is located at 4451 Promenade Way, Matteson, Illinois 60443


Q What is the internet address for JCPenney?

A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/il/matteson/clothing-stores-matteson-il-2952.html


Q What days are JCPenney open?

A JCPenney is open:
Thursday: 11:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM


Q How is JCPenney rated?

A JCPenney has a 4.1 Star Rating from 682 reviewers.

Ratings and Reviews
JCPenney

Overall Rating

Overall Rating
( 682 Reviews )
346
181
88
32
35
Write a Review

Victor Bonhart on Google

image Amazing customer experience with Sarah at JCP in Matteson, IL.
Friendly, patient, gave me options on my purchase and I ended up saving money overall on my transaction after not shopping in JCP in two years. Thank you again!


Rhonda Marshall on Google

image Is it just me, or does this location have all the signs of a store that will be closing down soon. We'll I will surely be visiting every week for the great deals.

Business Response on Google Feb 23rd, 2024
Great way to get your Penny's Worth, Rhonda! We're happy you're taking advantage of our fantastic deals. Make sure to head on over to jcp.com and browse our Biggest Flash Sale going on today for Valentines Day! 😉

Da Ron Walker on Google

image Tucked away from the main road and limited options available.

Business Response on Google Jan 17th, 2024
Hello Da Ron! Thank you for the 4-star review. We invite you to check us out on JCPenney.com. We have a wide variety of items to choose from online and we offer easy returns. We hope to see you soon. Thank you for being a valued JCPenney customer. Have a great day!

[email protected] midnight69 on Google

image Had a return. They found the return on the computer since it was a computer order. They where real quick, credited my credit card and I was done. They where really nice.


Nana Ward on Google

image Clerks are helpful

Business Response on Google Jan 25th, 2024
Hi Nana, thank you for your feedback! We're thrilled to hear that you had the best shopping experience with us.

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Overall Rating

Overall Rating
( 682 Reviews )
346
181
88
32
35

Write a Review

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