AutoZone Auto Parts

Apr 7th, 2024

Hires drunks by the name of Alex, over heard him yelling at a poor lady and young man. He walked by and couldn't walk straight and smelled so strong of liquor. Found out he actually can't even do a simple sorting job. I Doubt he can count 1 to 10 on his fingers.. and somebody "Jim" put him in a job of power in a way. Jim has no business being a district manager either...guy sounds like a douche bag with an ego!!
Mar 30th, 2024

Last night, 3-23-24 I was heading home to Southern IL from Memphis TN. When I was near Sikeston my alternator started quitting. My truck was towing a trailer with my broken down car on it( which had broken down last week) I was trying to think of my options. I called ahead to Marion IL Autozone and told them of my situation and that Id like to buy a new alternator but I would be cutting it close to closing time. At first the employee said it shouldnt be a problem, as long as I got there before 9PM. I told himI would call back when I got closer and was sure Id make it around 8:50PM according to GPS. When I got closer and called him letting him know I had to change the part in the parking lot he changed his tune and said They get really man if I dont close the store at 9. I told him I understand but I was in a tight spot. He said he couldnt keep the store open late. I told him I was sorry for putting him out and he said he wished me luck. I was frustrated, upset and kinda of astonished that he handled it that way. I did get ahold of my hometown store and asked if they had the part in stock. Bo Moore was very helpful, had the part ready for me first thing in the morning and really showed me what great customer service is. Maybe the Marion IL store could take a page from the Mt Carmel book and try to practice customer service.
Mar 26th, 2024

Got helped quickly. They have 10% veterans discount.
Mar 22nd, 2024

The young, blonde girl was not only super nice and helpful, but she knows her car stuff. Great experience. Highly recommend.
Feb 22nd, 2024