Gerber Collision & Glass

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.1 - (104 reviews)
68
12
5
4
15
Read Our 104 Reviews

Chamber Rating

Verified Member
4.1 - (104 reviews)
68
12
5
4
15
  • Sarah

    Friendly and courteous. Repairs made in timely basis. Great work! Will definitely recommend to others.
    Apr 9th, 2024

  • Robert Battaglia

    Got tboned on the rear passenger quarter panel at a light and they took 2 months longer than the estimated time all while telling me the car would be ready this Friday for almost a whole month straight. Once I finally got the car back I realized a squeaking noise coming from the side that had damage, took my car back had the production manager and master tech accompany me on a test drive. Master tech was sitting in the back on the side where noise was coming from and claimed he heard it when I pointed out the noise even rolled the window down to hear it better and everything then the production manager claimed he couldnt hear it, so I kept pointing out when it was happening and suddenly the tech wasnt able to hear anything either and all they could hear was wind noise. Ill give it to them the body repair was done well and looks great but now Im going to have to pay out of pocket to figure out this noise because they couldnt hear it even with me pointing out exactly when it was happening. Overall not a very good experience and wouldnt recommend anyone to take their vehicle there for collision repair.
    Jan 11th, 2024

  • Steven Anderson


    Jan 5th, 2024

  • Josue M

    They did an excellent job on our car and even threw in an alignment.
    Dec 22nd, 2023

  • warren rudicil

    I was told they put a rush order in for my car window. On the day it was supposed to be put in I got a message saying the glass isnt in abs it will be here the following week. On the day it was due to be put in I got another message saying the window still needs to be transferred.i called a local auto body business and canceled Gerber.
    Nov 19th, 2023

Read Our 104 Reviews

About
Gerber Collision & Glass

Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Contact Info

Services

  • PDR
  • Auto Body Repair
  • Windshield Replacement
  • Collision Repair
  • Dent Removal
  • Bumper Repair
  • Paintless Dent Repair
  • Auto Glass
  • Estimates

Specialities

  • Dent Repair
  • Collision Repair
  • Auto Body Repair
  • Bumper Repair
  • Windshield Replacement
  • Auto Glass
  • Auto Body
  • Body Shop
  • Collision Center

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Gerber Collision & Glass?

A The phone number for Gerber Collision & Glass is: (815) 633-1139.


Q Where is Gerber Collision & Glass located?

A Gerber Collision & Glass is located at 7902 Forest Hills Rd, Loves Park, Illinois 61111


Q What is the internet address for Gerber Collision & Glass?

A The website (URL) for Gerber Collision & Glass is: https://www.gerbercollision.com/locations/loves-park-il


Q How big is Gerber Collision & Glass?

A Gerber Collision & Glass employs approximately 20+ people.


Q What days are Gerber Collision & Glass open?

A Gerber Collision & Glass is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Gerber Collision & Glass rated?

A Gerber Collision & Glass has a 4.1 Star Rating from 104 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Gerber Collision & Glass

Overall Rating

Overall Rating
( 104 Reviews )
68
12
5
4
15
Write a Review

Sarah on Google

image Friendly and courteous. Repairs made in timely basis. Great work! Will definitely recommend to others.

Business Response on Google Apr 9th, 2024
Sarah,We are thrilled to hear that our team was friendly, courteous, and did great work on the vehicle repairs! We thank you for the wonderful five star recommendation and we hope you enjoy the rest of your day!!!

Robert Battaglia on Google

image Got tboned on the rear passenger quarter panel at a light and they took 2 months longer than the estimated time all while telling me the car would be ready this Friday for almost a whole month straight. Once I finally got the car back I realized a squeaking noise coming from the side that had damage, took my car back had the production manager and master tech accompany me on a test drive. Master tech was sitting in the back on the side where noise was coming from and claimed he heard it when I pointed out the noise even rolled the window down to hear it better and everything then the production manager claimed he couldnt hear it, so I kept pointing out when it was happening and suddenly the tech wasnt able to hear anything either and all they could hear was wind noise. Ill give it to them the body repair was done well and looks great but now Im going to have to pay out of pocket to figure out this noise because they couldnt hear it even with me pointing out exactly when it was happening. Overall not a very good experience and wouldnt recommend anyone to take their vehicle there for collision repair.

Business Response on Google Feb 5th, 2024
Robert,We are disappointed that our service did not meet your expectations and sincerely apologize for this frustrating experience. Customer satisfaction is very important to us. We understand that Mauro P. from management has since been in contact with you to further discuss your concerns. Thank you for giving us the opportunity to address these issues. If any other issues are to arise, please do not hesitate to reach back out. Thank you.

Steven Anderson on Google

image

Business Response on Google Dec 28th, 2023
Steven, We appreciate your amazing 4 star rating! Have a good day!

Josue M on Google

image They did an excellent job on our car and even threw in an alignment.

Business Response on Google Dec 19th, 2023
Josue, thank you for reaching out on our Google page and share you great experience. Happy to hear they did an excellent job

warren rudicil on Google

image I was told they put a rush order in for my car window. On the day it was supposed to be put in I got a message saying the glass isnt in abs it will be here the following week. On the day it was due to be put in I got another message saying the window still needs to be transferred.i called a local auto body business and canceled Gerber.


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Overall Rating

Overall Rating
( 104 Reviews )
68
12
5
4
15

Write a Review

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