Dollar General
-
692 Theodore St
Joliet, IL 60435 - 779-227-1151
Hours
Chamber Rating
-
Karen Hohenwater
Used to be a good store! Now you cant rely on it being open its hit or miss apparently they cant keep people so always short staffed
Nov 7th, 2023 -
Dino Bambino
The store is constantly closed and in the middle of the day. No sign outside warning customers of the closure. I stopped there today for a couple items I needed and they are on my way home. I walked up to the doors. They were locked. I saw the manager and she saw me. I asked if they were going to open soon she just looked at me and said nothing and continued to walk through the store. Poorly ran place with an exception of some I believe are overworked employees. New management is needed to bring the store back to par and professionally run better.
Oct 15th, 2023 -
Amanda
Sep 16th, 2023 -
Ron Chrzas
Everything you could want
Aug 11th, 2023 -
Kareen
This place just gets worse and worse. Nothing on the shelves, boxes everywhere, and dirty. Most of the employees are rude and clearly could care less about even doing the bare minimum. Theyre randomly closed at all hours of the day. Not even worth going for the convenience anymore. Its not quick, easy, or pleasant shopping here. There is not a single positive recent review. Its getting sad they even allow this store to represent the brand. Update: things have improved slightly, but they clearly need more workers in there. Its honestly seems to be a dollar general issue not allowing enough employees to work to get the work that needs done completed. The few employees left are more pleasant, but obviously annoyed as I probably would be too if put in this situation. Still not sure what the hours are because the posted hours are not followed. Second update: things are definitely improving under the new store employees, the seem to be open when theyre supposed to be and most shelves are stocked. The remaining issues cant be resolved on an individual store level. Dollar general corporate needs to get it together. Third update: there is also a clear training issue. Employees dont know how to fully use the registers. Not even the managers. I saw the manager tell someone they had no way of providing a receipt after the printer jammed and didnt print the original. She was under the impression electronic machines that only accept electronic payments dont keep a log of transactions? Thats insane.
Jan 24th, 2024
Contact Info
- 779-227-1151
Questions & Answers
Q What is the phone number for Dollar General?
A The phone number for Dollar General is: 779-227-1151.
Q Where is Dollar General located?
A Dollar General is located at 692 Theodore St, Joliet, IL 60435
Q What is the internet address for Dollar General?
A The website (URL) for Dollar General is: https://www.dollargeneral.com/store-directory/il/joliet/13824
Q What days are Dollar General open?
A Dollar General is open:
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Q How is Dollar General rated?
A Dollar General has a 4.0 Star Rating from 472 reviewers.
Hours
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Ratings and Reviews
Dollar General
Overall Rating
Overall Rating
( 472 Reviews )Karen Hohenwater on Google
Used to be a good store! Now you cant rely on it being open its hit or miss apparently they cant keep people so always short staffed
Dino Bambino on Google
The store is constantly closed and in the middle of the day. No sign outside warning customers of the closure. I stopped there today for a couple items I needed and they are on my way home. I walked up to the doors. They were locked. I saw the manager and she saw me. I asked if they were going to open soon she just looked at me and said nothing and continued to walk through the store. Poorly ran place with an exception of some I believe are overworked employees. New management is needed to bring the store back to par and professionally run better.
Amanda on Google
Ron Chrzas on Google
Everything you could want
Kareen on Google
This place just gets worse and worse. Nothing on the shelves, boxes everywhere, and dirty. Most of the employees are rude and clearly could care less about even doing the bare minimum. Theyre randomly closed at all hours of the day. Not even worth going for the convenience anymore. Its not quick, easy, or pleasant shopping here. There is not a single positive recent review. Its getting sad they even allow this store to represent the brand.
Update: things have improved slightly, but they clearly need more workers in there. Its honestly seems to be a dollar general issue not allowing enough employees to work to get the work that needs done completed. The few employees left are more pleasant, but obviously annoyed as I probably would be too if put in this situation. Still not sure what the hours are because the posted hours are not followed.
Second update: things are definitely improving under the new store employees, the seem to be open when theyre supposed to be and most shelves are stocked. The remaining issues cant be resolved on an individual store level. Dollar general corporate needs to get it together.
Third update: there is also a clear training issue. Employees dont know how to fully use the registers. Not even the managers. I saw the manager tell someone they had no way of providing a receipt after the printer jammed and didnt print the original. She was under the impression electronic machines that only accept electronic payments dont keep a log of transactions? Thats insane.
Overall Rating
Overall Rating
( 472 Reviews )Write a Review
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