T-Mobile Authorized Retailer

They had no android phones.
Mar 22nd, 2024

1.product availability and sent me to another store Completely lied to me after another store sent to to this store ... Joliet (inside mall) sent me to shorewood ,shorewood sent me to tmobile by chipotle in joliet ...the amount of gas burned ..I get to the one by chipotle the guy tells me that another store isn't even able to see another stores inventory (well what the hell ) .. Don't go to neither 3 if they are delivering service like this ... .3 stores sent me on a goose chase an this simple phone was a gift ... Happily the last store on Jefferson and caterpillar was honest and had it in stock .bless them and thank you they saved the day ..
Mar 20th, 2024

Terrible service and a bunch of liars. I went to go get a phone was treated very disrespectfully. They said they had no phones at all? How can a phone shop have no phones. They sent me to a different location and they pulled up the phones this store had and it showed they had a bunch of the phone that I wanted. Do not go here !!!
Mar 13th, 2024

I have a terrible experience with the staff at this location. I am currently outside the store doing this review. There are 2 young lad and a girl. They were very condescending and disrespectful. I called TMobile customer service and let them know. I will like to talk to the owner of the store so he understands how his associates are doing a horrible customer service.
Jan 28th, 2024

I came in to the Shorewood T-Mobile location, Moe helped me pick out an Apple Watch and gave great tips and recommendations! He was very helpful and great energy. Thank you, Moe!
Jan 18th, 2024