Buffalo Wild Wings

Maximilian Alexander _{on Google}

Apr 10th, 2024

This place is bipolar. Sometimes (very few in comparison) they are on time with pickup. Other times, like today, they are not. My partner placed an order in the app for a 7:30 pickup. I get there, and am told it's not ready. That's fine, so I'm standing there waiting, 10, 15 minutes pass by, other people are coming in to get their orders. I finally ask after another 5 minutes of waiting what the expected time would be (as it's already past the pick up time selected of 7:30. )
After a couple of minutes, a kitchen employee comes out, and goes to pick up the receipt at the front desk. She looks it over and is talking to the front desk worker and then finally comes to me to say, after all of this time (an hour since the order was placed, now) that they just now saw honey garlic on the order and that they needed to call to see what I wanted to substitute it with. This tells me that they didn't have the order in the back since she had to grab it from the front desk and were trying to save face saying they just didn't have a sauce, which they just now noticed said. I just told them to cancel the whole ticket and left.
Will not be going back as there are more issues than positive experiences.

Xen Powell _{on Google}

Apr 6th, 2024

Great food