Hoffman Estates Dental Professionals

HELLO, Im sending this email..In regards to HAN Your front desk agent! she was extremely rude too me..Extremely she hung up in my face in regards to me.. asking about insurance so that I could book an appt with your office...I will never come there after the rudeness i received from her! I then called back to explain..she was still short with me! and told me she thought i was a sales call ..she gets a lot of them! I explained that even so..that does not give her the right to be rude!!! she then became rude again..and disregarded what i said...and said how may i help you..when i asked for manager she gave m e this email..and again she hung up on me..Her customer service was beyond poor..and bad look for you dental house..No one deserves that type of treatment!...She said that your office doesnt take medicaid when she hung up! i have sent a photo enclosed that shows online..it does say you take medicaid Sincerely L'Jaiye McDowell
Apr 4th, 2024

Excellent service and very friendly dentist. Always keeping me comfortable and finds the best way to work with their patients.
Feb 26th, 2024

Had a broken tooth while on business travel and the team at Hoffman Estates Dental Professionals was able to fit me into their busy schedule and get my tooth fixed. Hands down the best dentist experience I have ever had!!
Feb 24th, 2024

As soon as I walked in, I was greeted and checked in promptly by the receptionists. The dental assistant was very kind and made the x-ray process an easy experience. The dentist then reviewed my x-rays and gave feedback and took the time to answer all my questions that I wanted answered. The dental hygienist made quick work of my cleaning and gave me great advice! Will definitely recommend this dental office to everyone in the future!
Feb 20th, 2024

I highly recommend Hoffman Estates Dental Professionals. From the moment I walked in, the staff were all very welcoming , friendly, and helpful. My dentist, hygienist, and assistant were all highly skilled and compassionate. My intense fear of dental work has kept me from seeing a dentist for a very long time. They acknowledged my fears and did everything they could to put me at ease and make me comfortable. They have done a great job with my teeth and I am very happy with the work Ive had done. If you are looking for a dentist, I highly recommend Hoffman Estates Dental Professionals.
Jan 14th, 2024