Theresa's Home Care

Theresa runs this place, including the care of patients. She has no medical experience or degrees and is elderly herself. She is not a RN, but uses a part-time RN when available. My elderly aunt lived here. Being very old, my aunt would repeatedly ask for things and I suppose she irritated Theresa because I found out from the Illinois Department of Public Health that they investigated this home and cited the home because among other deficiencies, including the lack of a consistent RN on site, Theresa was seen by one pf the part time RNs to have actually slapped my aunt! Our family was in disbelief. Reportedly this home had also lost its license to house patients around the pandemic due to unsanitary and poor infection control. I would high recommend you look elsewhere and do not put your loved one in this home.
Feb 27th, 2024

We admitted my grandmother here but took her somewhere else shortly after we found out some shocking problems with this home. We found out that Theresa's Home is constantly under close scrutiny by the State due to major issues. The onsite care taker told us that Theresa has been investigated for resident abuse and that Theresa has admitted to abusing patients. The State even withdrew her certification a few years ago and then after a fight and appeals, she finally received the certification back now on probationary status. This explains why she has so few patients. The State mandated that all her residents be transferred to other facilities a few years ago when she lost certification status and now she is essentially starting over. The Care taker told us that the few workers at this home aren't being paid on time and Theresa does not have any round the clock nursing services. The few staff members know nothing about medicine. She has another location in Gurnee, and is no different, same problems. I would choose another place.
Feb 26th, 2024

Trisas place is magnificent. Personal care beyond exception. Old school values. Great value. Please come in person and see for yourself.
Jan 20th, 2024