Nancy's Travel Center

Rosemary D'Amour _{on Google}

Feb 19th, 2024

I bought a Durano large suitcase with a 5 year warranty. After 2 trips handle came off and the zipper was torn. Didnt even have 2 years. I drove 1.5 hrs to drop it off for them to fix. They contacted me 4 months later. I went to pick it up and the zipper was not fixed. They now have had my luggage for a year and dont return calls or texts.

MARIA Pena _{on Google}

Nov 22nd, 2023

Great service by Mike, he is very knowledgeable ,friendly and helpful. Will be using them for all my travels

Sami Malik _{on Google}

Nov 14th, 2023

Excellent customer service, I just returned from my third trip booked with John and it was amazing. Simply put he knows what hes talking about all three trip were perfect and now planing my anniversary trip with him for next year. Thanks John!!

Alicia Johnson _{on Google}

Oct 20th, 2023

We went to Dubai on Sept 27th. Communication with Mike was very inconsistent in preparation for the trip. Since we were not in Chicago, Mike told us that he would look for flights to Chicago as we got closer to departure. That never occurred, so we booked on our own. We wanted to upgrade our room, and I emailed continuously for assistance. We were finally able to call the hotel directly for the upgrade. After numerous emails, I would call and have to leave a message. When I would finally speak to him, he would say that my emails went to SPAM even though I responded to his email. When we arrived in Dubai, there was one van for 19 people and approximately 30 pieces of luggage. After 2 hours, one of the airport wheelchair assistants told the transportation representative that the delay was unacceptable. Several people in the party, including my family, took taxis or Ubers to the hotel. After that, the trip was amazing! The hotel was incredible! Dubai is a wonderful vacation. I was told that there was more than enough transportation getting to the airport for departure, but we had already arranged our transportation to ensure that we were at the airport on time. I would have given fewer stars for the agency if the trip had not been so great.

Yousef Aljamal _{on Google}

Oct 19th, 2023

Excellent Service and Best Prices for Booking and Modifications!
I highly recommend Nancy's Travel Center for all your travel booking and modification needs. Their team is incredibly helpful and dedicated to finding the best prices for their customers. Whether you need to book tickets or make changes to existing reservations, they go above and beyond to ensure you get the most value for your money. Their outstanding service and commitment to customer satisfaction make them the go-to agency for all your travel needs.