Windsor

I like the fact that the dresses are set by color but wish it was also organized by size. This makes the shopping experience and process less smooth. Seems like a store that caters more towards women whom wear a small, since that's the majority of sizes I find in-store which can become frustrating. I do realize that there are more sizes available online however it would be nice if more sizes beyond a small were available in store.
Mar 20th, 2024

super rude workers, whenever you asked them a question they will give you dirty looks and be super mean. One time I tried to call the store regarding a return, and didnt want to accept. I didnt know the return policy, but there were super rude and made me feel stupid for asking a question. I tried to call again, and wouldnt answer my calls. One of the employees just laugh at with the other stupid employee. dont come here, the store in schaumburg has better staff!!
Oct 25th, 2023

really pretty and affordable dresses, but staff should be trained more. im 16 and i was trying on dresses, and had to stop an employee from coming in my dressing room myself by holding the door closed because they didnt say anything or knock. when i tried to get a dressing room i saw that they tried to enter full dressing rooms without knocking or saying anything. i was almost naked when they tried to get in, i cant imagine what wouldve happened if i didnt close the door in time.
Sep 11th, 2023

Drove over an hour to go to this mall because it had the stores we wanted. Go into Windsor at 4:27 and are told the store closes in 3 minutes. The hours are 11-7. When questioned they said they were short staffed. Are you saying your staff cannot work an 8 hour day? My daughter was looking forward to finding a dress here for graduation. Guess you will not be getting out business today. Had to go elsewhere. Tired of hearing that as an excuse.
May 12th, 2023

Staff is a mess. Quit your job if you dont want work the hours you get. Customer service isnt worth spending your money.
May 10th, 2023