U-Haul Moving & Storage of Glenwood

Christine Whitfield _{on Google}

Apr 1st, 2024

Fast service, friendly and professional agents.

Liz Reyes _{on Google}

Dec 30th, 2023

Poor customer service. Rented a U-Haul truck . Never got instructions on anything where to return ,type of fuel ,extra charges or anything returned the truck the same day and got called the next day,saying I hadnt returned the truck and theres a fee for that. like what! Plus it was snowing so obviously the truck was going to get a bit wet and maybe footprints and got charged for the truck beingdirty so a cleaning fee . Just poor customer service ,bad communication over all. Never again.

Pxmpz YT _{on Google}

Nov 21st, 2023

Man if it wasnt for Kevin i dont even know what id do right now. So professional and helped us out big time. Compared to other U-hauls this is for sure the spot. Thank you for helping us out Kevin.

AjaJalon TV _{on Google}

Oct 23rd, 2023

The big boy at the counter/desk with the braids needs to be fired! Lack of customer service lack of communication lack or real help. He told me i cant use a major debit card to rent a van yet the website clearly states vehicles can be picked up with a credit card or debit card. He made this entire process a hassle then told me he was going to cancel my reservation because i didnt sit there and calculate miles before rental. They usually calculate miles after the trip is done not before! Then I supply the address and he then still wants me to do his job. Literally whoever hired him needs to be fired as well the whole team! Ill add my photos for proof later.

Esmeralda valadez _{on Google}

Oct 9th, 2023

Worst customer service ever!! Manager extremely rude annd rolling her eyes and didnt want to check us in because we could do it online but there was no service. It only took her a minute to help us. They might as well make this a self serve place.