Dupaco Insurance Services
-
11375 Oldenburg Ln
Galena, IL 61036 - 815-777-1800
Chamber Rating
-
Silas Pepple
Horrible customer service. Reached out to Kallie Kleitsch in the insurance department after being recommended to Dupaco. Very nice on the phone, said she would get me a quote over 1/2 a dozen times. Says she will get it done tomorrow, but then doesn't even reply. She is apparently having problems with Progresive but only communicates this when I ask. She clearly doesn't want my business which is to bad because I wanted a local agent to work with. If I was her manager I'd audit her email logs, review her lack of follow up and fire her. But maybe Dupaco all around doesn't need more insurance clients. Waste of time and energy.
Feb 19th, 2024 -
Dj Brooks
I love Dupaco but getting the insurance department to contact you after reaching out multiple times was a pain. By the time they finally got back to me it was too late to get help and I had to go with a different company big disappointment!
Nov 2nd, 2023 -
Sarah Werkmeister
Jul 16th, 2022 -
Charles Huilman
Food was good and service top notch.
Oct 21st, 2019
Contact Info
- 815-777-1800
Questions & Answers
Q What is the phone number for Dupaco Insurance Services?
A The phone number for Dupaco Insurance Services is: 815-777-1800.
Q Where is Dupaco Insurance Services located?
A Dupaco Insurance Services is located at 11375 Oldenburg Ln, Galena, IL 61036
Q What is the internet address for Dupaco Insurance Services?
A The website (URL) for Dupaco Insurance Services is: https://www.dupaco.com/insurance-team/
Q How is Dupaco Insurance Services rated?
A Dupaco Insurance Services has a 3.0 Star Rating from 4 reviewers.
Ratings and Reviews
Dupaco Insurance Services
Overall Rating
Overall Rating
( 4 Reviews )Silas Pepple on Google
Horrible customer service. Reached out to Kallie Kleitsch in the insurance department after being recommended to Dupaco. Very nice on the phone, said she would get me a quote over 1/2 a dozen times. Says she will get it done tomorrow, but then doesn't even reply. She is apparently having problems with Progresive but only communicates this when I ask. She clearly doesn't want my business which is to bad because I wanted a local agent to work with. If I was her manager I'd audit her email logs, review her lack of follow up and fire her. But maybe Dupaco all around doesn't need more insurance clients. Waste of time and energy.
Dj Brooks on Google
I love Dupaco but getting the insurance department to contact you after reaching out multiple times was a pain. By the time they finally got back to me it was too late to get help and I had to go with a different company big disappointment!
Sarah Werkmeister on Google
Charles Huilman on Google
Food was good and service top notch.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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