The Nail Superstore

Dear Dori,We apologize for the inconvenience you experienced while attempting to shop in-store with us. Please note that our facility is a distribution warehouse, and it is not safe for customers to navigate the warehouse environment. We want to emphasize that our business profile clearly states that we do not offer in-store shopping.To better serve you, we had posted the following service options on our Google business profile:• No in-store shopping• Delivery service• In-store pickup for online orders• No same-day delivery• No curbside pickupWe understand that it can be disappointing when expectations are not met, and we sincerely apologize for any frustration caused. However, we kindly request that you consider updating your review as this situation was beyond our control.Our utmost priority is to deliver the best service possible to our valued customers, and we greatly appreciate your feedback. If you have any further concerns or inquiries, please don't hesitate to contact us.Thank you for your understanding and continued support.Best regards,The Nail Superstore Customer Support Team