Preferred Behavioral Health

Preferred Behavioral Health
  • 141 Market Pl Ste 100
    East Saint Louis, IL 62208
  •   618-398-1306

Hours

Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Chamber Rating

4.1 - (19 reviews)
14
0
1
0
4
Read Our 19 Reviews

Chamber Rating

4.1 - (19 reviews)
14
0
1
0
4
  • Beevs

    The receptionist are friendly and the doctor I see is beyond grateful. Her name is Nicole Boyd. I highly recommend her.
    Apr 3rd, 2024

  • Kat Kat

    NP Ebelle has truly been a blessing to me with regard to my mental health issues. She's the utmost professional, caring, and a good listener. The staff is also caring and so easy and great to work with. I'm so glad I found your office.
    Jan 17th, 2024

  • Rob Wheeler

    Very professional and efficient With an amazing staff
    Nov 25th, 2023

  • Sydney Stogner

    The office was supposed to call me when my new provider got her august schedule because my work schedule is given to me only two weeks in advance. They never did. When I called on my day off the new provider they gave me had a filled schedule. I recommended a three month med refill like I have already been receiving but they told me there was nothing they could do. I dont recommend taking people off their SSRI cold turkey. Wont be back. Edit: Since I cant respond to the owner, I will edit my original post. We obviously have different prospective on this situation. Like I stated above, I attempted to make an appointment and was told I couldnt because the new provider did not have their schedule yet. When I tried again they were booked and I was running low or out of medicine. I have shared my personal experience. However, it is a fine line for others to detail my care. If I were you, I would respond to reviews in a pleasant manner telling the person they could discuss the matter further in private.
    Nov 25th, 2023

  • kelli fortner

    I wouldn't dare to leave a bad review. I'll remain neutral, but going back to all of the complaints about the same thing over and over were addressed by the "OWNER" who is this exactly and how does anyone reach this person with questions or suggestions? There's no after hours or on call doctor. They are now closed Fri Sat and Sunday. There is obviously ONE person to cover all phone calls, messages, script refills, etc..you can tell that she's doing all that she can!! Sometimes it's weeks before you can actually get your Perscriptions. Do you, Mr OWNER,think this is a good way to conduct business with mentally ill patients???? We have to go cold turkey off medication until they get a chance to get to you, then you get to start the meds all over again after you've been to the hospital and get to go thru withdrawals MR OWNER????
    Oct 7th, 2023

Read Our 19 Reviews

About
Preferred Behavioral Health

Preferred Behavioral Health is located at 141 Market Pl Ste 100 in East Saint Louis, Illinois 62208. Preferred Behavioral Health can be contacted via phone at 618-398-1306 for pricing, hours and directions.

Contact Info

  •   618-398-1306

Questions & Answers

Q What is the phone number for Preferred Behavioral Health?

A The phone number for Preferred Behavioral Health is: 618-398-1306.


Q Where is Preferred Behavioral Health located?

A Preferred Behavioral Health is located at 141 Market Pl Ste 100, East Saint Louis, IL 62208


Q What is the internet address for Preferred Behavioral Health?

A The website (URL) for Preferred Behavioral Health is: http://www.preferredbehavioralhealth.net/


Q What days are Preferred Behavioral Health open?

A Preferred Behavioral Health is open:
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM


Q How is Preferred Behavioral Health rated?

A Preferred Behavioral Health has a 4.1 Star Rating from 19 reviewers.

Hours

Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Ratings and Reviews
Preferred Behavioral Health

Overall Rating

Overall Rating
( 19 Reviews )
14
0
1
0
4
Write a Review

Beevs on Google

image The receptionist are friendly and the doctor I see is beyond grateful. Her name is Nicole Boyd. I highly recommend her.


Kat Kat on Google

image NP Ebelle has truly been a blessing to me with regard to my mental health issues. She's the utmost professional, caring, and a good listener. The staff is also caring and so easy and great to work with. I'm so glad I found your office.


Rob Wheeler on Google

image Very professional and efficient
With an amazing staff

Business Response on Google Nov 24th, 2023
Thanks for sharing your experience for other people to view. Thank you for taking the time to leave a review!

Sydney Stogner on Google

image The office was supposed to call me when my new provider got her august schedule because my work schedule is given to me only two weeks in advance. They never did. When I called on my day off the new provider they gave me had a filled schedule. I recommended a three month med refill like I have already been receiving but they told me there was nothing they could do. I dont recommend taking people off their SSRI cold turkey. Wont be back.
Edit:
Since I cant respond to the owner, I will edit my original post. We obviously have different prospective on this situation. Like I stated above, I attempted to make an appointment and was told I couldnt because the new provider did not have their schedule yet. When I tried again they were booked and I was running low or out of medicine.
I have shared my personal experience. However, it is a fine line for others to detail my care. If I were you, I would respond to reviews in a pleasant manner telling the person they could discuss the matter further in private.

Business Response on Google Dec 3rd, 2023
We are sorry to hear about this, but our records do tell a different story. Our records indicate that we tried calling & texting several times in May to get your f/u appointment scheduled and then finally we spoke to you on 5/31 trying to schedule your next appointment which was already past due, but you declined to schedule because you didn't know your work schedule and were supposed to call us back to get the appointment scheduled before the end of June. A courtesy refill was provided in June, and we explained an appointment was needed by end of the month for further refills because too much time had passed since your previous appointment, but you declined again to schedule your next appointment in June stating you needed your new work schedule. Then you never contacted us back again until after running out of your medications in July which is when you demanded more refills of which we already provided 7months of refills with you never scheduling your next f/u appointment.

kelli fortner on Google

image I wouldn't dare to leave a bad review. I'll remain neutral, but going back to all of the complaints about the same thing over and over were addressed by the "OWNER" who is this exactly and how does anyone reach this person with questions or suggestions? There's no after hours or on call doctor. They are now closed Fri Sat and Sunday. There is obviously ONE person to cover all phone calls, messages, script refills, etc..you can tell that she's doing all that she can!! Sometimes it's weeks before you can actually get your Perscriptions. Do you, Mr OWNER,think this is a good way to conduct business with mentally ill patients???? We have to go cold turkey off medication until they get a chance to get to you, then you get to start the meds all over again after you've been to the hospital and get to go thru withdrawals MR OWNER????


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Overall Rating

Overall Rating
( 19 Reviews )
14
0
1
0
4

Write a Review

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