Roto-Rooter Plumbing & Water Cleanup

Tammie Kern _{on Google}

Apr 2nd, 2024

Great service!

lisam _{on Google}

Mar 24th, 2024

We are extremely pleased with the service provided by Roto-Rooter. Chris was honest, knowledgeable, and efficient. I highly recommend this company!

Metin Serbest _{on Google}

Mar 23rd, 2024

I recently had a distressing experience with [Company Name] on March 18th, 2024, which compelled me to write this review to share my dissatisfaction with their service.
I contacted [Company Name] regarding Sewer/water backing up in our basement in Wilmette, IL. An employee arrived at our house around 9 p.m. and parked his van in a way that blocked access to our cars. Despite this inconvenience, I offered payment options, and he proceeded with the job. However, his lack of preparation, including not bringing adequate towels, led to chaos during the cleanup process, with sewer water spreading and causing a foul odor.
The situation worsened when, around an hour later, I requested the employee to move his van so I could take a guest to a nearby hotel. Despite assurances of payment and my family's presence in the house, he refused, citing baseless concerns about non-payment. This led to unnecessary conflict and police involvement.
Overall, I was deeply disappointed by the unprofessional conduct displayed by your employee and the lack of consideration for customer convenience and safety. The assumption of non-payment was unwarranted and caused unnecessary distress.
I urge [Companto improve its standards and conduct a formal investigation into this matter to prevent such incidents in the future

Becky Giovingo _{on Google}

Mar 19th, 2024

Thank You Chris B! We appreciate all you did for us!! We will look you up in the future!!

Eugena Fabiculanan _{on Google}

Mar 17th, 2024

Clogged &leaky kitchen pipe problem solved.