Adams, Howard & Mathews LLC

Ms. Adams and her team are the embodiment of professionalism! They are knowledgeable, responsive, and work to ensure the best coverage to meet all of their clients' insurance needs. I am pleased with the home and auto insurance bundle that Ms. Adams brokered for me. I highly recommend them!
Mar 16th, 2024

My agent Cherie Adams is not very helpful. If you are a detail person this is not the agency for you. I was orginally quoted once price and then when it came time to pay it was about $280 more. we made a minor switch which she stated would not change my cost "very much." When I asked her about it she stated that she forgot I was a detail person. She complained that I asked too many questions. I went to her because I thought at the time she was the only one that offered Erie insuarnce. It turns out I was wrong. Erie is an awesome product. Do yourself a favor and go to anyone else that offers it.
Jan 21st, 2024

LOVE THIS COMPANY, THEY ARE WILLING TO WORK WITH YOU AND MAKE SURE YOU ARE COVERED.
Dec 16th, 2023

My home and auto policy are lower than the two carriers I have always used over the years
Sep 11th, 2023

Want to leave my first review ever since I received such poor customer service. My agent Cherie Adams reacted defensive when my car wheel cracked on the road, for a whole day all I hear is NO. No way I will get any reimbursement, no way my wheel cracking on the road will be covered, no way I can file any claim except roadside assistance. I called the Erie insurance hotline, received a completely different answer. I dont understand how a professional agent can just bully and lie to their customer who just went thru a car accident.
Nov 7th, 2022