June's Alterations And Cleaners

I have been coming to Jinus Alterations for probably 15 years. I regularly visit because I am short and need tweaks to most of my clothing. She is kind, hardworking, and skilled at getting my clothes done the way I need themand in a timely fashion.
Dec 25th, 2023

Excellent tailoring and June is very sweet.
Oct 11th, 2023

I have used June's services before and not been unhappy with them. However, this time when I visited she had a serious attitude. Not going back.
Mar 28th, 2022

Absolutely terrible experience. I went in to get a jacket and pants tailored for an upcoming event. I told the owner I needed them by next Friday; she laughed and said not a problem, come back Tuesday or Wednesday. Then she handed me a tiny scrap of paper on which she wrote 1x Jacket, 1x pants -- no other identifying information. I went back the following Wednesday and she had no idea what items I was looking for. I handed her the slip of paper and she said, what is this? Sure enough, she completely forgot to tailor my items. Then she started trying to make excuses instead of just apologizing, admitting she made a mistake, and fixing the issue. She then proceeded to tell me three different times that I could come pick them up and they'd be finished -- each time she was wrong and they were still not ready. When they were finally ready (I've now had to sign out of work three times to go try and pick these items up), she laughed and just said "Oh crazy time." Again, no apology. And then she charged me double what I was expecting to be charged. I'm not saying she had to give me a discount for all the trouble (though I was kind of expecting some sort of acknowledgement), but an apology, at a minimum, would have been nice.
Jun 4th, 2023

Very high quality work and able to do quick turnarounds. I'd come here again for my tailoring needs.
Dec 4th, 2021