AUTO TRANS GROUP INC

Awful and rude, my 1956 Chevy was delivered with a dent on the roof and he would not turn this into his insurance company. Said the paint was in terrible shape, what would it matter. Got into a complete shouting match with Ivan. Wanted me to drive the car an hour and a half away to a repair shop that he knew. Doesn't matter that the driver acknowledged the dent, the company simply was not gonna do anything about it and I had to pay to get the car left. I would stay as far away from this company as possible!
Nov 29th, 2021

Terrible service, and bad communication. They cause me had to pay storage fee on a car i bought at an auto auction because of lack of communication to notify me or the broker that they couldn't make it in time.
Dec 27th, 2016

Awful and shameful company. We had 3 MAJOR problems with 1 car being transported last year. First, they couldn't unload the vehicle from their trailer when they got to my body shop and said I had to pay for a tow truck to bring it later (WHAT!?). Second, after I finally arranged for me to pick the car up myself at their shop, there were new damages that were 100% not in the Copart pictures (damage to the windshield and roof). We later found out they hired a 3rd party shipper, so they claimed it wasn't damaged in their hands - when they didn't even bother confronting the other shipper (the dispatcher responsible for the load didn't even try to help at all, just deny, deny, deny. He was a COMPLETE dick on the phone, I heard they fired him since this happened to us last year). Third, after all the back and forth, they never provided me with the title (Copart gave it to them) so they never took responsibility for losing it. They owe me $100 for the NY duplicate title. I thought I could file the claim myself through their insurance, but the insurance said it had to be initiated by Auto Trans Group. I should have never picked up my car until the insurance claim went through.
Dec 17th, 2017

Dec 17th, 2016

Dec 17th, 2016