Condominium Insurance Specialist of America

They charge you for your master policy insurance cover sheet.
Jul 8th, 2021

Horrible customer service, staff are highly incompetent. I have never had this kind of service from an insurance company in my life. These people work ethics are very  poor, they are unreliable, not helpful and lazy! I have left 2 messages for them to contact me and still no response.
Mar 31st, 2021

I cannot say enough about our agent Cindy Fitts and CISA Insurance! Cindy has been helping my condo association and property manager with a workers comp issue. She's extremely knowledgeable, very detail-oriented, helpful, responsive and professional. She's taken a hard-to-understand topic and explained it in layman's terms. She truly wants to impart her knowledge with others. My association is now better-informed and thus better equipped to avoid potential enormous financial risk because of Cindy!
Sep 15th, 2020

Our Association joined CISA a few years ago (at several thousand $/yr premium), with escalating rates at each renewal date; they also eventually limited us to a $5k deductible! Note we've filed only TWO minor claims that were paid out & closed years ago. However, a notice was just issued from CISA telling us that our policy will not be renewed "due to underwriting guidelines not being met". CISA's underwriting has proven to be extremely conservative and after collecting at least 4X in premiums vs. net claim payouts, they will ultimately leave you out to dry. I would not recommend this insurer.
Aug 9th, 2020

horrible will not do business with again. Canceled the policy and they charged a crazy amount for canceling 11 days into the policy. And didn't send the bill for it until a year and a half later
May 16th, 2020