JOANN Fabric and Crafts
-
10865 Lincoln Trail
East Saint Louis, IL 62208 - 618-394-0135
Hours
Chamber Rating
-
Judy Koontz
Mar 14th, 2024 -
Kaye Mallory
Mar 12th, 2024 -
Berta Meyer
Outstanding customer service and great staff!
Jan 25th, 2024 -
William Dill
Jan 15th, 2024 -
Jonna Angel
I placed an online order on the app. An hour later I get to Joanns and I notice that no progress was made with my order. So I call and no one picks up the phone, so I go in and ask about the details on my order. The lady that was at the register was nice and very helpful. The lady that was doing the online however was extremely rude. When finished my order, mind you it was only two skeins of yarn(in the same color even!) she came up to me and told me that the cutoff for online orders was 6 pm on week days, which I understand but I put my order in at 5:25 so there shouldnt have been any issues especially since they had an hour before I even got there to fulfill the order. I feel like that lady was angry because she actually had to do her job and was mad at me when i put my order in with enough time for them to fulfill it. This is the first woman there that was extremely rude to me, every other worker has been extremely helpful and respectful.
Jan 17th, 2024
Products
- FABRIC AND CRAFT MERCHANDISE SEWING & CRAFTING CLASSES CUSTOM FRAMING
Questions & Answers
Q What is the phone number for JOANN Fabric and Crafts?
A The phone number for JOANN Fabric and Crafts is: 618-394-0135.
Q Where is JOANN Fabric and Crafts located?
A JOANN Fabric and Crafts is located at 10865 Lincoln Trail, East Saint Louis, IL 62208
Q What is the internet address for JOANN Fabric and Crafts?
A The website (URL) for JOANN Fabric and Crafts is: https://stores.joann.com/il/fairview-heights/2156/?utm_campaign=website-store-page&utm_medium=google&utm_content=website&utm_source=local-listing
Q What days are JOANN Fabric and Crafts open?
A JOANN Fabric and Crafts is open:
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Q How is JOANN Fabric and Crafts rated?
A JOANN Fabric and Crafts has a 4.2 Star Rating from 785 reviewers.
Hours
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Ratings and Reviews
JOANN Fabric and Crafts
Overall Rating
Overall Rating
( 785 Reviews )Judy Koontz on Google
Kaye Mallory on Google
Berta Meyer on Google
Outstanding customer service and great staff!
William Dill on Google
Jonna Angel on Google
I placed an online order on the app. An hour later I get to Joanns and I notice that no progress was made with my order. So I call and no one picks up the phone, so I go in and ask about the details on my order. The lady that was at the register was nice and very helpful. The lady that was doing the online however was extremely rude. When finished my order, mind you it was only two skeins of yarn(in the same color even!) she came up to me and told me that the cutoff for online orders was 6 pm on week days, which I understand but I put my order in at 5:25 so there shouldnt have been any issues especially since they had an hour before I even got there to fulfill the order. I feel like that lady was angry because she actually had to do her job and was mad at me when i put my order in with enough time for them to fulfill it. This is the first woman there that was extremely rude to me, every other worker has been extremely helpful and respectful.
Overall Rating
Overall Rating
( 785 Reviews )Write a Review
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