Ford Motor Co.-Regional Office

Bought a used Ford Mustang a year ago. 6,000 miles on it so basic brand new. Loved it right away. Beautiful car even now. Keep in mind I'm 53, not 23. I just drive the car. Not beating on it. Ford has made their steering and suspension parts, probably all their parts, cheaply so they break down. For several years Ford has been making their suspension parts without grease fittings. After 30 - 40,000 miles the parts need grease. There is no way to add more without replacing the part. At 28,000 miles I have replaced all, but three steering & suspesion parts. $6000 out of pocket. It has gotten to the point that Ford is living up to their perception, FIX OR REPAIR DAILY! F.O.R.D! It's am acronym. I have bought ten Fords since 1997. Eight of them brand new. Each one had something go wrong quickly. Like it was planned! Time to start thinking about a different make. One that is reliable. This isn't what Henry Ford imagined 120 years ago. Oh Lord Mr. Ford what have they done?
Jun 2nd, 2023

May 9th, 2019

Jul 29th, 2018

I am very sad and disappointed to have to write this review. I have owned 3 Ford Cars for over 10 years each. My most recent purchase of a 2012 Ford Escape has premature rusting. I spoke with Customer Service (Jaivette) and they were of no assistance. All the body shops I went to, including the Ford dealership, stated that I should contact the Ford manufacturer for assistance. It was a waste of my time. As a loyal Ford owner, I can't believe we are treated this way. I can guarantee my next car will NOT be a Ford. Shame on you Ford!!
Aug 3rd, 2017