Paycor

Chris Strock _{on Google}

May 15th, 2023

SCAM ALERT SCAM ALERT
Class Action Law Suit Pending
took over 1000 dollars for no services...then Amy the manager refused to help n hung up phone.
For reference, your case number is07116778.

Christopher Zachary _{on Google}

Apr 6th, 2023

This company took $4,000 from my account for a reprint of W2 we did not request. After pulling internal calls we were told that they would give half back to us .Which is an insult in itself, but out of financial duress I accepted. Three months later and lots of phone calls we have yet to receive our money back. Now they claim it was denied after submitted 3 months ago and I guess decided not to tell us. For a small business' this is a lot of money. Every call to this company is just a run around. This issue needs to be resolved. Its funny how company's are so quick to take your money, but feel they are entitled to refund it at any rate they choose. I have been nice over the last 3 months but will continue to escalate the issue until someone of authority calls me and rectifies the situation.

Geoffrey Lonberger _{on Google}

Mar 1st, 2023

I have used Paycor for about 6 years and have finally had enough. The customer service is non-existent. I have recently had issues with unusual charges on my account and getting ahold of somebody to talk to takes and act of God. Not only do they make you wait on hold forever, but there is no manager to speak with. I have been ensured on multiple occasions that a "manager" was going to call me back by the end of the day and have yet to ever receive a call back from anyone. I have better things to do with my day like running my business than waiting on hold to talk to someone at a payroll company that has zero way to help solve my issues. Stay away from this company.

Susan Derdiger _{on Google}

Jan 8th, 2023

Worst customer service ever. We have been customers for years and the support has gone from bad to worse. I entered a ticket over a week ago and have only received one unhelpful e-mail and no resolution to my issues. I have called & chatted with support numerous times over the last week trying to get help and I'm told it needs to be handled by a different department and they will contact me. I have no ability to reach the people who can assist me and I'm getting no follow-up. This is seriously the most frustrating support system I have ever had the misfortune to deal with. Time to look for a new vendor!

Teri Truty _{on Google}

Nov 28th, 2022

I absolutely can not wait to end this relationship. In one year it has been a complete headache-absolutely no service-what is worse now my payroll is not even delivered during office hours.