The Taco Place

Mike Phillips _{on Google}

Apr 10th, 2024

food is always fresh! healthy portions worth every dollar

Z Baby _{on Google}

Mar 29th, 2024

So this my second time getting food from here and today it was not giving. The burrito had hardly any meat but a whole damn bag of lettuce! Do better!

Temperah Marshall _{on Google}

Apr 7th, 2024

Today I went to The Taco Place in Dolton IL. I order two nachos. One with cheese and meat and one with everything except tomatoes! I get my order its incorrectly made! I politely wait in line to just ask that my order be remade.
There is a sign that says the will gladly remake or credit the order but there is no cash refunds!
I get to the cashier she says the order is correct. That she took my order and that she repeated it back to me! I know for a fact I said the same thing twice because I have a child that only eats cheese and meat! So I ask to speak to a manager. The cashier offers me a refund for the portion of the order that was incorrect. I clear state that I just want it remade.
The manager comes out 10 minutes later stating that she took my order and that it was my fault for not hearing her correctly so she will not remake my order. She then turns around to say that the kitchen is closed and that I could get cold food!
I state that it was two other orders that they had just remade but she wont remake my order?! She tells me that there was only one order that was remade. She had a nasty disposition. I told her it makes no sense to refund me half and now my food is cold. I just wanted a full refund because of her approach to a customer! I do not know what she would have done to my food if she remade it even though that was not an option at 7:47pm and they close at 8:00pm. I was there for over 30 minutes!
I call non-emergency to get the police there. They let her give me a partial refund and let me take home cold food.
As a business owner I know that the customer is not always right but I also know how I run my business! You can not have a sign up that says no cash refund but offer a cash refund! The kicker is you refund me what you wanted not what was right.
Anyone who has lived in Dolton or South Holland has eatten there. Ive been going to The Taco Place for years and Ive never had a bad experience until today and they will never get another dollar from me!