Car-X Tire & Auto

Very quick and professional, much unlike their next door neighbor Just Tires! Would highly recommend
Apr 7th, 2024

Very helpful when I called
Feb 23rd, 2024

Feb 17th, 2024

I am delighted to give Mr. William Groberski and his outstanding team at the Car X location at 1108 E. Oakton in Des Plaines, IL another glowing review for repairing my car this past week. They get the highest possible rating from me! I had a rather complicated problem with sensors that affected the check engine sign and caused the alarm bell to go off. William worked tirelessly and I mean tirelessly to correct the problem. He even had his guys drive my car at various speeds to make sure that the sensors and computer system were in sync. He could explain it far better than I can but the most important thing is my car is running again! It is a great feeling and William and his guys made it happen! I can always count on them for excellent service! I wouldn't bring my car anywhere else! I can't say thank you enough!!!
Mar 6th, 2024

Interesting 2-experiences (1st & last) this morning & 20-mins before my scheduled 8am appointment. I spoke w/CAR x Ken yesterday afternoon at 4:33pm and scheduled my appointment for 8am today 3/7/2024. I explained to Ken that I would be moving my morning appointments around to accept this 8am appointment Ken confirmed. Ken appreciated this and said these appointments usually take about 45-mins or so. Accepted & Ken requested my email for future promos. Shop guy Bill just called me @ 7:40am 3/7/2024 and states that I do not have an appointment and could leave my car all day, if I still needed an oil change? Bill explained that I did not respond to an email that I never received or expected and and there is nothing else he could do for me. His words. 11 and a half hours ago, this appointment was available thru Ken and when I explained to Bill that I moved my morning around to accept Ken's appointment, Bill said that he understands & actually does not. Not even remorse that there might be a glitch in his system. Bill just made a decision to ignore a new resident to Des Plaines and Customer to his shop. Too, bad and I was looking forward to the close convenient location and was expecting to get an estimate for my 1st set of brakes during the inspection as well @ 73,000miles on this car. I have other cars, too. Crazy, how disrupting my entire morning schedule drove me to create my 1st ever negative review! Now, I understand Bill!
Feb 15th, 2024