Ellison Apartments

Recently moved out due to buying a home, but was a great place to live. Property was well maintained, and the property managers were great, particularly James. He was always helpful, responsive, and had a positive attitude.
Apr 5th, 2024

Very good enviroment and clean, James is a nice person always at service of the people, very kind
Jan 25th, 2024

My boyfriend and I are currently doing the leasing process, and the process and everything seems super smooth thanks to help of James Nickols, hes been super helpful and super attentive to any question weve had.
Jan 11th, 2024

We originally applied for the Ellison at the start of December based on the stellar reviews here. Unfortunately they were bought out shortly before we applied, so we had to apply a couple of times, and some of the employees at the office were constantly losing our information we sent. It was such a hassle. We begged them to send a lease over all the way until about 5 days before our scheduled move-in date in late December, when we finally got the contract the term was wrong (12 months) and they had jacked up the price by about $400/mo on us. They said this was due to them taking the most currently listing price and since we didn't explicitly specify the lease term at the time of the application the price couldn't change. 2 days before our move-in. We were packing boxes to move cities and this was the scummiest thing I've seen a company do to a prospective resident. We noped out super quick and managed to sign somewhere else, where we signed the lease 2 hours after applying. Some luxury apartment company. Do yourselves a favor and find one of the better (and larger!) apartments for rent in the downtown Des Plaines area. We are so glad this happened because we found a way larger space with cheaper rent. The only reason I'm not giving this a 1* is because of Gil. Gilbert is part of the company that took over and he really went out of our way to fix anything in his power, unfortunately the pricing was a corporate decision but he was with us until the end. Thanks for being great Gil, but the Ellison lost some future tenants because they couldn't get their act together.
Dec 15th, 2023

Ive been living here for 2 years. Weve made a lot of friends and its tough to leave. Berkshire sold the property, so the new owners/manager have big shoes to fill. Flo and James ran a tight ship and we will miss Flo. What I will say is that the price of the rent is too high for Des Plaines. Des Plaines is middle class and just because inflation has taken place does not mean its acceptable to charge north of $2000 for a one bedroom. I hope Yield Star and the other software corps that dictate rent here get added onto the major class action lawsuit that was filed in Seattle. 2. Maintenance has been a bit of an issue. For the last three years, the fridge in the clubroom does not make ice. We were told that they were waiting on a part. I gave up asking. 3. Some gym equipment needs replacing. 4. Biggest complaint here is the grill is not allowed to be on during winter months. Every major competitor has said their community grill would be on during winter. 5. Clubroom is great for hosting events. However, paying to reserve the room is a bit much considering amount of rent we pay. It should be a deposit and returned. If the tenant breaks equipment, keep the deposit. 6. No sealant on counter tops. Constant water stains. 7. Parking should be free or they should buy the parking spots in front of the building for tenants to use.
Dec 7th, 2023